[Resolved]  ICICI Bank — waivement of late payment charges

Address:

411011

Dear sir,

I am in receipt of your statement without any date for two different credit card no. Showing total due amount rs. 3532.70/- for immediate payment.
The details are below,

1] 4477 xxxx xxxx 6002 - for rs. 736.90/- : towards late fee charges + gst there on & interest charges. I am rather surprisingly to see such type of system generated statement, as i do not hold such card at all. As such this is not acceptable to me.

2] card no. 5239 xxxx xxxx 4008 for rs. 1186/- : this statement is correct as i am using this credit card & i have no issue in paying the same as per due date.

Please note that i have track record of making payment on or before due date all the while. As such i am not liable to pay any late payment charges or penalty.

It seems it is your gross mistake in sending statement for two different cards.

If you are trying to exploit the situation by penalizing me unnecessarily i would prefer to return your credit card having no. 5239 xxxx xxxx 4008.

In view of above points kindly confirm,

A] why i have been sent bill for two cards, though i am holding only one.
B] also the statement is incorrect as total of two card statements is hardly 1922.90/- where as total due amount is shown as rs. 3532.47/-.
B] kindly send me corrected statement for rs. 1186/- only. After receipt of the same i will make the payment & return your card for showcasing purpose.

pleas revert me immediately.

Thanks & regards,
Manohar kulkarni
([protected])
Again on 20th aug. 2017 i wrote as follows,
Dear sir,

Card no. [protected]

Though i sent mail; on 119.08.2017, i checked the record at my end & observed that through over sight payment against last statement for rs. 1609.97 is not made. I regret the inconvenience caused.

However if you check past record right from day one i have not defaulted the payment even for single time, as such i request to waive off late payment charges & penalty of rs. 736.50.

I am ready to pay rs. 1609.97+rs. 1186.00 (Which is not yet due) = rs.2795.97 immediately provided late payment charges & penalty of rs. 736.50 are waived off.

Kindly confirm to make the payment.