[Resolved]  ICICI Bank — waiver of bounce charges

Address: Ghaziabad, Uttar Pradesh, 201010

Dear icici team,

Please get the bounce charges waived off from my savings account[protected].

I have asked an amount of rs. 5000 from one of my neighbor to pay the school fees of my 3 years daughter.

I would like to tell you that from last 2 to 3 months i was suffering from bad financial conditions to which my emi got bounced regularly.

I was left with no option but to sell my car, that too on a very lesser price.

Since my process was rammped down due to which we were asked to leave from job and i was jobless for this much time period.

Finally, i got placed at cogent and still waiting for my salary credit. But salary in this company gets credited on 15th of every month, instead of 1st.

I want to request you that please understand my financial conditions and support me by waving of any further interest or late payment or closure/bounce charges that has been levied on to my account as one time exception.

I assure you that the same would not happen again. I beg of you to please waive of rs. 5000 that has been debited from my saving account. Otherwise, i have to revoke my daughter name from school. Please trust me that i’m going thru with bad financial crunch. But with the upcoming salary, i will manage to keep a good track again.

I’ve been an icici customer since 7-8 years now. Please help me with the required support.

Please do contact me, if possible, on the numbers given in the undersigned.

Regards,
Akshay kr. Bawejaa
M # [protected] / [protected]
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May 10, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Apr 08, 2019
ICICI Bank Customer Care's response
Dear Customer (Akshay Bawejaa),

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
 
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