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ICICI Bank Complaints & Reviews

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Updated: Dec 13, 2025
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ICICI Bank reviews & complaints page 490

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P
Pramod274023
from Nellore, Andhra Pradesh
Mar 29, 2019
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Hi sir

I am pramod 3500 rupees dedected in without bank hours in 8 to 10 transection type, this transection remarks showing
Ecsrtnchgs050119_sr[protected]
Gst

Please resolve this subject.
Otherwise i go to complaint dpc (Director of public commission) and rbi
I try to contact coustemer care but not use,

Regards
Pramod kumar b
Ph:[protected]
My bank account no.[protected]
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    A
    agoodguy
    from Hyderabad, Telangana
    Mar 29, 2019
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    Address: 500084

    Without my consent, rs. 100 has been deducted from my account on 29/03/2019 to 'dr. Tran for funding a/c [protected].
    I have never subscribed to any policy, however this deduction has been done by icici. I want my money back and also want to get unsubscribed from any additional policy and don't want to face these deductions in future. Kindly help me in this regard as soon as possible.
    +1 photos
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      A
      amber3apr
      from Kolkata, West Bengal
      Mar 29, 2019
      Resolved
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      Resolved

      I have a demat account in icici bank in icici direct. On 27-mar-2019, my account no. * got deducted with rs.118 dmc/* dp chgs till feb-19.

      When i created the demat account, i was not told about dp charges. Instead was told that it is free of cost and it will never be charged to my account. Pls refund my money.

      I have already mailed details to [protected]@icicibank.com. Pls resolve immediately.
      Apr 29, 2019
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Mar 29, 2019
      ICICI Bank Customer Care's response
      Dear Customer,

      Please message us the email id from which you have written to us for us to check.

      Regards,
      ICICI Bank Customer Service Team
      Apr 03, 2019
      Updated by amber3apr
      [protected]@gmail.com
      Please resolve. It has already been 5 days.
      Apr 11, 2019
      Updated by amber3apr
      There has been no response from ICICI Bank Customer Service Team.
      @Consumercomplaints forum: Please look into the matter.
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        P
        PRAVIN PATEKARI
        from Mumbai, Maharashtra
        Mar 29, 2019
        Resolved
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        Resolved

        Address: ICICI Bank, Mahalaxmi Mumbai Branch, Mumbai City, Maharashtra, 400013

        Dear sir/madam,
        Greetings!

        I had taken personal loan of inr15lakh in 2016 for 60months, [protected]@11.69 & completed 33 installments regularly. Now my other loan and this icici personal loan emi is on heigher, so to reduce this i have taken loan from kotak m. Roi @ 11.25. I have deposited kotak check to icici to close this personal loan. During filling closure, your executive informed me there are zero foreclosure charges and then only i have submitted my kotak cheque to close this loan. But after closing the account it is found they had deducted 5%+gst money as a foreclosure charges. Immediately i visited the branch at mahalaxmi & meet miss. Vihan and asked her. She called the icici person & found that this is bt done by me so they have put this charge on me.
        I would like to complaint this that your icici bank person never informed me about this charges and informed me foreclosure charges will be zero. This is cheating done on me. No were informed me for such charges. I request kindly refund me this charges.
        My icici personal loan ac no. Lpmum[protected]
        Closing date: 18.03.2019
        +1 photos
        Apr 29, 2019
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Mar 29, 2019
        Updated by PRAVIN PATEKARI
        My name is Pravin and my cell no. is [protected]. Kindly contact me for more details.
        Verified Support
        Mar 29, 2019
        ICICI Bank Customer Care's response
        Dear Pravin Patekari,

        We regret the inconvenience caused. Our official will get in touch with you.

        Regards,
        ICICI Bank Customer Service Team
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          S
          Srinivasan Kamalakkannan
          from Chennai, Tamil Nadu
          Mar 29, 2019
          Resolved
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          Resolved

          Address: adambakkam branch, Chennai, Tamil Nadu, 600088

          I'm a icici bank user for more than 5 years. I frequently travel abroad for a short time and then return. During these times, eventhough i have enabled international roaming, i still don't receive the otp's on time - transaction gets declined due to time out. I have so many times paid late fee for doing late emi payments. When i complain to the mobile operator on this, they ask me to contact the bank and it's a ping pong game. Seriously im frustrated that such a reputed bank in india not enabling a basic feature. Im also using axis, indian and sbi banks - where all have provided this feature. I visited my icici bank branch even yesterday and they are saying it;s fine even if i close the account. Damn..!!
          May 4, 2019
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Mar 29, 2019
          ICICI Bank Customer Care's response
          Dear Customer,

          We regret the inconvenience caused. Our official will get in touch with you.

          Regards,
          ICICI Bank Customer Service Team
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            D
            Dron Patel
            from Ahmedabad, Gujarat
            Mar 29, 2019
            Resolved
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            Resolved

            Address: Ahmedabad, Gujarat

            Icici bank unauthorized deduction twice from my bank a/c [protected] 4730'
            I recently opened icici bank account which is women advantage account.
            First they had given me welcome kit and regular women advantage atm card without name printed.
            After 5-6 days, i received a voucher that contains another atm card which is regular advantage women aura atm card.
            Then i blocked first one and use second card women aura atm regularly.

            Now, they deducted 177.00 rs twice for debit card maintenance yearly charges from a/c [protected] 4730'.
            Like this : "dcardfee5339mar19-feb20+gst"
            This is a clear case of fraud and banking norms are not being followed.

            Why you deducted yearly maintenance charges before the year start?
            And
            Why you deducted twice from one account?

            This is unlawful and making me untrust icici bank for future banking activities. Kindly cancel this fraud transaction and refund my money back, otherwise, i will close my account from icici bank.
            Apr 29, 2019
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Mar 29, 2019
            ICICI Bank Customer Care's response
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5rh75) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              V
              vijay dominic
              from Delhi, Delhi
              Mar 29, 2019
              Resolved
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              Resolved

              Address: delhi, New Delhi, Delhi

              I made the transaction of rs. 2000 my money got deducted. And i got the message.
              Please need your help it is urgent want your quick response.

              Dear customer, imps txn ref[protected] for rs.2, 000.00 is timed out at beneficiary bank on 29-mar-2019 08:00:50. Txn status will be updated by bene bank in 3 working days.

              Please help i am need.

              Vijay dominic
              May 3, 2019
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Mar 29, 2019
              ICICI Bank Customer Care's response
              Dear Vijay,

              We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5rh6t) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                N
                Nirmalkumar M
                from Chennai, Tamil Nadu
                Mar 29, 2019
                Resolved
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                Resolved

                I have a account in icici bank for 4 years now. When i checked my bank transactions and i found that there is one debit transaction 'dmc/[protected] dp chgs till feb-19. Rs 826 i didn’t create the any demat account, and they are frequently debit amt from my account about the dp charges, also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[]. This is completely unacceptable and please refund my amount. My phone number is [protected]
                Apr 29, 2019
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Mar 29, 2019
                ICICI Bank Customer Care's response
                Dear Nirmalkumar,

                We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5rh6d) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  R
                  Ritu Shivgan
                  from Jaipur, Rajasthan
                  Mar 28, 2019
                  Resolved
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                  Resolved

                  without informing deduct money from my account

                  I am the a/c holder of icici bank from last 2 months,
                  Now they have charged 706.82 under this category dcardfee2374oct 28 march 2019 st22.5 c
                  I am not aware what type of charges are these.
                  They never informed me regarding these charges either by email or by letter.
                  Who has given right to icici bank to deduct the money without informing us.
                  Because we kept the money in bank that give right to bank that...
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                  D
                  dhimanth
                  from Gurgaon, Haryana
                  Mar 28, 2019
                  Resolved
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                  Resolved

                  Am the a/c holder of icici bank for the last 6 yrs. Now they have charged ₹ 588.82 under this category dcardfee4049mar19-feb20
                  I have no idea what type of charges are these.
                  They never informed me regarding these charges either by email or by letter.
                  Who has given right to icici bank to deduct the money without informing us.
                  Because we kept the money in bank that give right to bank that they can do anything whatever they want.

                  There should be some formal process for doing all these things. I want my money to be credited in my a/c which they have deducted from my a/c.
                  Apr 28, 2019
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 28, 2019
                  ICICI Bank Customer Care's response
                  Dear Dhimanth,

                  We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5rfee) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    K
                    Kruti Varma
                    from Mumbai, Maharashtra
                    Mar 28, 2019
                    Resolved
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                    Resolved

                    Address: S G Road Branch, Sarthik II, Opp Rajpat Club S G Road,, Bodakdev, Ahmedabad, Gujarat 380054, 380054

                    Customer ID: [protected]

                    I recently opened icici bank account which is women advantage account.
                    First they had given me welcome kit and regular women advantage ATM card without name printed.
                    After 5-6 days, I received a voucher that contains another ATM card which is Regular advantage women aura ATM card.
                    Then I blocked first one and use second card women aura ATM regularly.

                    Now, they deducted 177.00 rs twice for debit card maintenance yearly charges from a/c [protected] 4730'.
                    like this : "DCARDFEE5339MAR19-FEB20+GST"
                    This is a clear case of fraud and banking norms are not being followed.

                    Why you deducted yearly maintenance charges before the year start ?
                    and
                    Why you deducted twice from one account ?

                    This is unlawful and making me untrust icici bank for future banking activities. Kindly cancel this fraud transaction and refund my money back, otherwise I will close my account from ICICI bank.
                    +2 photos
                    Apr 29, 2019
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 29, 2019
                    ICICI Bank Customer Care's response
                    Dear Kruti Varma,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5rh5u) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      G
                      Golla Chethan
                      from Hyderabad, Telangana
                      Mar 28, 2019
                      Resolved
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                      Resolved

                      Address: Raheja IT Park, Titus, Mindspace, Madhapur, Hyderabad, Telangana, 500081, Hyderabad, Telangana, 500081

                      I am chethan golla. 758.00 rupees on today i. E 28th march 2019 and 67 rupees on 27th march 2019 has been deducted from my account as[[protected]] dp chgs till feb-19) dp charges on

                      28/03/2019. I have never activated and used my demat account till now. There was no prior notice. I haven't received any deduction message to my mobile. I need justice and my money back immediately. My account number is[[protected]].
                      Apr 28, 2019
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 28, 2019
                      ICICI Bank Customer Care's response
                      Dear Golla Chethan,

                      Our official will get in touch with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Team
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                        K
                        keshavahs
                        from Thanjavur, Tamil Nadu
                        Mar 28, 2019
                        Resolved
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                        Resolved

                        Address: Kalidasa Road, VV Mohalla, Mysore, Karnataka, 570016

                        The bank has wrongly put my middle name as surname and surname as middle name. When i tried to correct it at mysore kalidasa road branch they are asking me to provide affidavit with change of name. That doesn't make any sense since i am not changing my name at all. I have provided the proof of my name in pan and aadhar. Both of which are linked to this account with proper name. This is my salary account and it's becoming a headache to correct a simple mistake. They are even asking me to create new account with min balance of 25, 000 just so they can cover their banking problems.
                        May 2, 2019
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 28, 2019
                        ICICI Bank Customer Care's response
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5reu8) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
                        Mar 29, 2019
                        Updated by keshavahs
                        Dear users please take note of this.
                        This site is not secure. Please do not share your personal details or contact number here. Got a fraudulent call when I shared my contact number to .
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                          R
                          Rizwan Ashraf
                          from Mumbai, Maharashtra
                          Mar 28, 2019
                          Resolved
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                          Resolved

                          Address: Barabanki, Uttar Pradesh

                          Good afternoon!
                          Dear sir/madam,
                          I, asif zaman khan, tried to transfer an amount of 9500 from my account of bank of baroda fatehpur (Uttar pradesh) to the icici account of my cousin adhartal jabalpur (Madhya pradesh) through imps. Unfortunately i entered a wrong account number due to which my money got deducted from my account. Kindly help me out of the situation.
                          Details of transactions are as below.

                          Beneficiary account number :[protected]
                          Beneficiary name: sibgat ullah khan

                          Wrong account number:[protected]

                          Transaction id:[protected] transaction date: 21/03/2019

                          My account number [protected]
                          Bank of baroda
                          Fatehpur (Uttar pradesh)

                          My name: asif zaman khan

                          Amount transferred: inr 9500.00
                          Apr 28, 2019
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 28, 2019
                          ICICI Bank Customer Care's response
                          Dear Rizwan Ashraf,

                          We are from ICICI Bank and are sorry to hear about your experience. Please approach your respective bank regarding the discrepancy. We will extend our full co-operation and assistance.


                          Regards,
                          ICICI Bank Customer Service Team
                          Respected sir

                          Please give me the account holder name in this[protected] number
                          On 17/03/2019, my atm balance clear in just 30 minute. rs 100000 in 10 times .No body help me, what i do? my balance is deducted by nfs/xxxxxxx id .
                          ICICI Bank Customer Care's response, Mar 28, 2019
                          Verified Support
                          Dear Himanshu Kumar Barnwal,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5reug_2) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            B
                            bramee
                            Mar 28, 2019
                            Resolved
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                            Resolved

                            Address: Manyata Tech Park, 560045

                            Money got deducted from my account on march 26, 2019 without any prior notice. The deduction of 826/- is for "dmc dp chgs till feb 19"i dont have demat account. Please check this and refund my money.

                            I am requesting here to refund my amount though i dont have any demat account. But my money 826/- got deducted from my account. Please see this isue and its urgent.
                            Apr 29, 2019
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 28, 2019
                            ICICI Bank Customer Care's response
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5reux) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
                            AK[protected]
                            I have been charged 354 Rs for MM Service Feb 2019 and I never opted this service. They just charged the money without any permission and when i called their customer care, they said please call tomorrow.
                            ICICI Bank Customer Care's response, Mar 28, 2019
                            Verified Support
                            Dear Aashish Khetarpal,

                            We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5reux_1) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              K
                              Kritzel
                              from Delhi, Delhi
                              Mar 28, 2019
                              Resolved
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                              Resolved

                              lien marked on my savings account

                              Address: Sector 10, Faridabad, Haryana, 121007

                              There has been a lien mark on my account pertaining to other financial products provided by bank.

                              As per guideline of rbi for consumer case on banking,
                              Banks have a right to exercise lien under section 171 of the indian contract act against the dues from constituents/customers. However, the banks cannot exercise lien over the personal account of a customer on the ground that money was due to the bank in another account...
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                              V
                              Vishunath1
                              from Bengaluru, Karnataka
                              Mar 27, 2019
                              Resolved
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                              Resolved

                              Address: Indiranagar branch, Bengaluru, Bangalore, Karnataka

                              I have a demat account in icicidirect.com for 3 and half years now. When i checked my bank transactions and i found that there are dp charges debited to my savings bank account of rs.2, 227. When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. This is completely unacceptable and false promise made as good as fraud. Please refund my amount to my savings account.

                              And when i check the icicidirect.com it clearly says pay '0' demat selling charges and more over dp charges are different from amc charges. Dp charges are on selling of shares. I have not used this demat account at all since from date of opening demat account.
                              May 5, 2019
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 27, 2019
                              ICICI Bank Customer Care's response
                              Dear Customer,

                              We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5raaz) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
                              According to icici bank rules, 30% to 35% of my work has been done, so if I need 30% to 35% disbursement of loan
                              Because money is being asked for loan many 26 days are asking for loan but nothing is processed, Please do my loan work by doing
                              ICICI Bank Customer Care's response, Mar 27, 2019
                              Verified Support
                              Dear Customer,

                              We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5raaz_1) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
                              I ordered Flipkart and the order was canceled after the order was canceled, Flipkart Customer reported it on March 2 and it was coming to my account by refund 14, till date no matter what my account did not come to
                              Rushikesh Bhujbal's reply, Mar 20, 2019
                              Refund not generate
                              ICICI Bank Customer Care's response, Mar 27, 2019
                              Verified Support
                              Dear Customer,

                              We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5raaz_01) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                D
                                Dipti.b24
                                from New Delhi, Delhi
                                Mar 27, 2019
                                Resolved
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                                Resolved

                                Address: Gurgaon, Haryana, 122001

                                Hello,

                                Yesterday itself, i received a text that a sum of rs. 1899/- has been deducted from my account to one assist plan. And it has been done so without my consent or permission. Seriously, i don't need any such plan. I am really really seeking ways to deactivate it and refund my money. Please deactivate this one assist plan and refund my money asap.

                                Regards,
                                Dipti
                                Apr 27, 2019
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 27, 2019
                                ICICI Bank Customer Care's response
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5r9oj) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
                                Dear Customer,

                                Greetings from OneAssist!!!

                                We regret any inconvenience caused to you.

                                We are unable to locate your account. Hence, request you to share your customer ID by emailing us at [protected]@oneassist.in. Once we receive the details, our team will contact you within 24 hours to get your issue resolved.

                                Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

                                Note: Real vigilance starts with you. Never share your OTP or Card CVV details with anyone as it could lead to fraud. OneAssist or our representatives will never seek these details from you. #StayProtected

                                Looking forward to hear from you.

                                Regards

                                Team OneAssist
                                Sir,
                                I am ambikeya dash having bike number-OR-07-N-3147, that was purchased by taking loan from your bank but after closing the the loan unfortunately i lost the NOC can you please despatch the NOC again. Mobile number-[protected].

                                deactivate one assist as soon as possible and refund my amount - Comment #3388312 - Image #0
                                ICICI Bank Customer Care's response, Mar 27, 2019
                                Verified Support
                                Dear Customer,

                                Our official will get in touch with you. We appreciate your patience.

                                Regards,
                                ICICI Bank Customer Service Team
                                I my mobile i will try to log but the Error show" sorry.your transaction could not be processed. please try again(#LGU001). i tried every thing but noting will happened
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                                  udayparekh
                                  from Surat, Gujarat
                                  Mar 27, 2019
                                  Resolved
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                                  Resolved

                                  Address: Surat, Gujarat

                                  Hello sir

                                  I have made two transactions in my icici account today with amount 690 for light bill and 13999 for flipkart purchase both the transaction failed in billdesk but amount is deducted from my account.

                                  I have called customer care and it says you have to wait for 24 hours to get money back if wont return in 24 hours, i have to wait for 7 days.

                                  What should i do in this case?
                                  Apr 27, 2019
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 27, 2019
                                  ICICI Bank Customer Care's response
                                  Dear Customer,

                                  We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5rab1) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
                                  DMC charges debited from savings account.

                                  Holding a demat account since October 2017, wasn’t informed about this charges before or there has been no such deduction that has taken place in the last 1.5 Years.

                                  It was a free account created without annual charges as well

                                  amount deducted from account but transaction failed - Comment #3388151 - Image #0
                                  ICICI Bank Customer Care's response, Mar 27, 2019
                                  Verified Support
                                  Dear Customer,

                                  We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5rab1_1) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    Asef
                                    Mar 27, 2019
                                    Resolved
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                                    Address: Opposite of public garden, 506009

                                    I deposited money cdm machine of icici total 1, 50, 000 but unfortunately machine was struck up but i din`t receive my total amount i received only 100000 and 50, 000 rupees missed out when i was deposited into machine 2000 notes were 55 after struck up i received only 30 notes. So i complained to bank they were not responding right the way and irresponsible please kindly sort out my issue.
                                    +1 photos
                                    May 6, 2019
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 27, 2019
                                    ICICI Bank Customer Care's response
                                    Dear Customer,

                                    We have made a note of your concern. We will have our official get in touch with you.

                                    Regards,
                                    ICICI Bank Customer Service Team
                                    I recharged 446 for bsnl, its deducted from account. But not recharged.
                                    ICICI Bank Customer Care's response, Mar 27, 2019
                                    Verified Support
                                    Dear Customer,

                                    We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5r9og_01) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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