ICICI Bank — was being charged with depository account charges though I never opened securities account

Hello,
I have opened a salary account with icici bank in 2015.
Since then, i am being charged with depository account charges and the amounts are getting deducted from my savings account.

I have never requested to open a securities account, but still looks like they have opened one without even my knowledge and putting the charges for its maintenance since 2015.

This is very inappropriate and i request to refund back all the depository maintenance charges that were charged till now (Every year oct month i can see the charges being put).

Till now the charges were collected 4 times from me and i want the refund of all 4 plus with the savings account interest.

Let me know if you need more details on this. But definitely this is not a good experience after getting to know about these deductions. Hope you are not doing for more other customers.

Contact: [protected]@ymail.com
Was this information helpful?
No (0)
Yes (0)
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jan 14, 2020
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05tow) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Jan 15, 2020
Updated by praneethram
Can you confirm on the email if that i need to share the concern?
Email details are masked in the above comment
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23615
    Pending
    2041
    Resolved
    14252
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information