[Resolved]  ICICI Bank — Why charged rs. 23 on every atm transaction even when i am using same bank debit card

Address:New Delhi, Delhi, 110088
Website:icici.com

Hi i am lokesh kumar, i have a icici bank account as well as debit card.
Yesterday i was withdrawing the amount from a icici atm machine. I withdraw rs. 500 then it was ok and showed the remaining balance is 3814. But when i was trying to withdraw rs. 3800 it didn't proceeded. And after that i done 2 transaction (Withdraw) and on every transaction they charges rs 23 to me.. Why???
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Dec 24, 2016
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Nov 23, 2016
ICICI Bank Customer Care's response
Dear Customer, (samba_padarthy)

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3dtbb) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Hi Customer care,

I withdraw 2000 rupees on 22-Nov-2016 Through ATM, when i checked message it seems withdraw amount 2023.

whey did you charged 23 Amount per transaction.

Kindly provide me the reason, when can i expect to get back this 23 rupees amount.

Account Number :[protected]

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