Address: | Mumbai City, Maharashtra |
Team ICICI
Home Loan
Mumbai,
Subject: offer letter for loan facility wide application number [protected] (franchises code: BALVINDER KAUR- 193266)
Dear Sir/ Madam,
I have applied for home loan through your Kalayan West – zip code 421301 Branch, after submitting required documents I got a loan sanction letter attached herewith from Kalayan West bank, after giving me sanction letter they have demanded one more document form CIDCO which was not available from me & I ask them to give me some time as it will take 30 to 45 days to get this document from CIDCO.
Meanwhile the first EMI came on 05.02.2015 & nobody informed me regarding this, that time I did not not have sufficient EMI amount balance in my account No.[protected], even though Rs. 6409/- which was in my account was debited by your bank.
Due to mis - communication from your team I suffer a lot, hence request you to please do register my complaint & credit the debited amount in my bank account, also request you to please take action on your staff who have misguide me & issued me loan sanction letter without fulfilment of all the required documents from me, if they have asked me to submit this letter before issuing sanction letter I may change my mind not to transfer my loan account to your bank.
Financially I am unable to pay both EMI’s so kindly look into it and please help me to solve this problem on priority basis.
Also request you to please give me request / complaint number by reverting this mail asap.
Regards,
Pralhad Patil.
[protected].
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ICICI Bank Customer Service Team