[Resolved]  ICICI Bank — without involved me charged some tax and charges need to refund

Address:1-5 URELLA CHEVELLA, 501503

Hi sir/madam

Am a icici bank customer. 08-08-19 ecsrtnchg charged (412.99) (442.02) (471.99) rupees + tax... I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. Thank you
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Sep 27, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Aug 27, 2019
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (744812) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

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I hv registered a complaint with icici bank, but have not got my query resolved yet its been more than 2 months.My complaint no is
SR[protected]
ICICI Bank Customer Care's response, Aug 28, 2019
Verified Support
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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