[Resolved]  ICICI Bank — without my permission debit some money from my account

Address:Kamrup Metropolitan, Assam

I am an owner of your bank, my account no is[protected], some days ago i got a phone call from icici bank mumbai, they were telling to me about some plan that if i lost my atm card ever and someone use my atm card and withdraw the balances from my account then they provide me some facilities, they gave me a toll free number, if i call there then they will immediately return my balances to my account, i was just listening about this on phone call, but without my permission they have debited my balance rs.1899/– from my account (A/c no:[protected] on 28th july. I got a text which they have mentioned a no. The no is sr[protected]

I need refund this money as soon as possible, it's urgent.
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Sep 1, 2017
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jul 31, 2017
ICICI Bank Customer Care's response
Dear Jintu Das,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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