[Resolved]  ICICI Bank — Worst customer service and imobile app

Address:

Pune, Maharashtra

I am trying to reach the customer care for last one month through +91 [protected], most of the time I get response like due to high number of calls not able to serve you and other time it wont connect and in case they attend I don't have detail about that, for that u have to call that this...I have other bank accounts but I never got irritated like this, even government banks perform well than this and for just a small enquiry I have to enter my Account number, DOB, CC number, PIN...cant this be simple...its better to say that we don't provide any service to customer after they take account rather doing like this...but for creating icici direct account I am getting 10 calls/day, how can I assist you, how to serve on this...i am well aware after I login and start investing then again the situation will be same there..
And I mobile app, just irritating, i have my credit card and i linked(which was supposed to be done by banker as i applied along with saving account) with the account but till now i don't see it added in my credit card section...