[Resolved] ICICI Bank — Worst Loan Sanction Bank

A loan Grievance

from Gurgaon, Haryana

Address:	Faridabad, Haryana, 121013
Website:	www.icicibank.com/Personal-Banking/loans/loans.page

I applied for a personal loan and already made it specific that I need it urgently. The bank kept delaying the loan and everytime I tried to get in touch with the executives, they have been highly incooperative.

The verification agent kept cancelling my verification on the grounds that I was not available at my communication address and bank didn't even bother to inform me. How can I be available at my address when I am in the office from morning till evening. If only they would let me know they are coming, I could have get the verification done.

My loan couldn't get through when I needed it the most. I will never consider this bank again.

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Oct 14, 2016

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Sep 13, 2016

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3hiab) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team