[Resolved]  ICICI Bank — wrong accounting of home loan

Address:Hyderabad, Andhra Pradesh

To: banking ombudsman, hyderabad
Subject: no proper accounting of my home loan

Smt reeny ajit
C/o reserve bank of india
6-1-56, secretariat road
Saifabad, hyderabad-500 004.

Dear madam,

? Sub : original home loan account no. Lbhyd[protected] for rs.365000/- dt. 06.11.2004.
? Rescheduled home loan account no. Lbhyd[protected] rs.289865/-
Ref: icici bank limited

? With reference to the above i have taken a loan of rs.365000/- in the year 2005
? And i am paying regularly without any default. The above loan was taken in the
? Form of floating rate of interest. All these years the average interest rate charged
? Was 14.73%. Despite my paying highest interest rate my principal deduction was
? Only rs.75135/- only. This was known by me when i rescheduled my loan on jan,
2017.
My contention is that why my principal deduction is that much low. How can it be
? Possible after 10 years of paying my principal deduction was only rs. 75135/-.

I feel stongly that there was an error in calculating my loan account.
? Kindly do the needful in this regard.

Thanks & regds,
Srinivas koka,
Plot no.8, flat no.203,
Hardev sai ram apartments,
Bharani colony,
? Neredmet, hyderabad -500 094
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Apr 3, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Mar 03, 2018
ICICI Bank Customer Care's response
Dear Srinivas koka,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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