ICICI Bank — Wrong and Fraudulent Charges

Address:k4/21 ST-26, Bhajanpura

ICICI Bank issue me a credit card. I asked them for free credit card and they informed me. You will get free credit card.

I got the credit card in the month of September-2020. But I got the bill they have charged me for a paid credit card and made charges of 2, 950.00.

I told them I asked for free card and remove the charges. They told me it will be remove, however, they have not removed the charges and they are keep charging me now the amount is 6000+.

I have been keep writing them but they are not resolving the issue and keep charging the card.

Please help me in this.
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ICICI Bank customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1e65v) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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