[Resolved]  ICICI Bank — Wrong Auto Debit Failed Charges

Applicant Name - Vivek Kumar Singh

I have paid my credit card bill of card number ending 8011 on 12th April 2022. Despite payment of bill Auto Debit Attempt was made. Auto debit failed which is now reflecting Rs. 550 charges unnecessarily on credit card.

Please revoke auto debit failed charges on my credit card ASAP.
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Apr 18, 2022
Complaint marked as Resolved 
I received mail from the bank citing that the Auto Debit charges are reversed.
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Apr 13, 2022
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a03ocj) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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