[Resolved]  ICICI Bank — Wrong commitment and mis behave by Customer care executive

Address:New Delhi, Delhi

Hello Mr. Neelakantan Pillai This is Manish sharma and my bank account is[protected]. it has been debited 250 rs of dmat opening account fees on 22nd july 14. I called to customer care and told him regarding wrong charges and he agreed to refund my money with in 3 working day but i din't get my money till now and i received call from DMAT account officer to refund money with in 3 days. but i called to customer care today she put my call on hold long time and not reply. Thanks & Regard MAnish sharma
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Mr. Sharma,

We regret the inconvenience caused. We have made a note of your account number. Our official will get in touch with you.

Regards,
ICICI Bank Customer Service Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23618
    Pending
    2043
    Resolved
    14252
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information