[Resolved] ICICI Bank — wrong credit card sent to me!!

sajith0805

Address:

560066

I applied for an amazon pay free credit card, completed the kyc in amazon on 11th jan, gave all my documents to icici agent for the card, in the end i received a hp coral card. They even charged me a joining for 199+ gst and top of that they charged me 100+gst for late payment of that joining fee!!

What kind of scam is icici bank doing here?
Why are they cheating customers by giving a chargeable card instead of free card?
I need and explanation and this is complete fraudulence from the bank side by utilizing my documents for unauthorized price.

I will not be paying any joining fee untill i get an explanation for this. I have also sent email to customer. [protected]@icicibank.com and to [protected]@icicibank.com

Card number application number -

+1 photos

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Apr 19, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Mar 17, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0bh9o) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Comments

rribadiya92

I received a call from icici bank and they just are given information about one assist plan after than i got message for a subscription but i haven't applied but they automatically activated this plan and deducted rs-1899/- from my a/c. Without my permission.

I also sent them but no response.

Arpitha Shree Tiwari

from Mumbai, Maharashtra

Hi I just checked my account and saw that POSDEC charged even though I had cash don't understand why.please help