[Resolved]  ICICI Bank — wrong debit from icici bank still not credited to my account more than 6 months

Address:600077

Pooja Tenguria

Fri, Feb 2, 8:37 PM

to me
Dear Sir,

We refer to your e-mail dated February 1, 2018.

We are currently working on your complaint and will need some more days. I request you to allow me time till 21:00 hrs. of February 6, 2017 to update you on the same.

We look forward for your co-operation in the interim.

Sincerely,

Pooja Tenguria
Senior Management Desk


NEVER SHARE your OTP, CVV, URN, User ID, password with anyone, even if the caller claims to be from ICICI Bank, Bank employees will never ask you for these details. Please safeguard these account details as sharing it can lead to unauthorised access to your account.

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-----Original Message-----
From: Kumaravel N ([protected]@gmail.com)
Date: Thursday, February 01, 2018 09:27 AM
To: senior.[protected]@icicibank.com (senior.[protected]@icicibank.com)
Subject: Re: 'ICICICARE=[protected]' IICI

Dear Team,

There is no proper solution from your end.

Kindly confirm whom should be the point of contact for consumer compliant notice notification.

Please confirm as soon as possible.

Thanks,
Kumaravel
[protected]

On Tue, 30 Jan 2018 at 8:02 PM, Kumaravel N wrote:

Hello Team,

Kindly share the end user details like Name and address I will collect it personally.

To say this not required 10 days time for you.

Please confirm with your final statement on this case to proceed further.

It is your mistake and inability to refund my money as per your bank process.

Thanks,
Kumaravel
[protected]
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Aug 22, 2018
Complaint marked as Resolved 
withpout my concern how can you close my case.provided mail communication only.and number.ICICI bank making fraud that not providing any update to me till date.please resolve my issue at the earliest.on the complain all details are mentionedwith informations. Thanks, 9940055203
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Aug 27, 2018
ICICI Bank Customer Care's response
Dear Customer,

We will have our official get in touch with you.

Regards,
ICICI Bank Customer Service Team
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