ICICI Bank — Wrong Deduction of auto debit fee

Address:

New Delhi

I am using ICICI credit card since last 2 years and make manual payments at the end of each month before due date

Similarly, I made a payment on 3rd November for bill due for 7th November. I got an SMS stating that:

Dear Customer, auto-debit for ICICI Bank Credit Card XX4085 could not be completed due to insufficient funds in Account XX5059. Please make payment through an alternate mode immediately to avoid charges. Please ignore if already paid.

I checked my CC statement its mentioned auto debit return fee and service charges INR. 1990 including GST. I dont have auto debit facility opted on my account and the penalty is for insufficient funds.