[Resolved]  ICICI Bank — wrong imps transaction

Address:Coimbatore, Tamil Nadu

I had made an erroneous transaction from iob internet banking to an icici bank account. Here are the details of wrong transaction:

Transaction initiated from (My iob account no.) : [protected]
Incorrect account no. (To which money is sent) :[protected]
Correct account no. (To which i actually wish to send) :[protected]
Imps reference no. :[protected]
Date of erroneous transaction : 16.03.2018
Amount transferred : rs 5000
Time of transaction : 9.15pm

My iob account details:
Account no. :[protected]
Account name : pradeep a
Ifsc code : ioba0001594
.
I had consulted either of the banks to resolve this issue, icici bank employee asked me to send an email to [protected]@icicibank.com, i have sent the email.. But i didnot get any reply till now.
I kindly request you to look into my issue and answer me the right way to get my problem solved
Regards
Pradeep
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Jun 27, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
May 21, 2018
ICICI Bank Customer Care's response
Dear Pradeep,

We regret the inconvenience caused. Our official will get in touch with you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

Dear sir ICICI team,
11/05, 09/05, 05/05 on these days 413/- amount deducted from my account.
And total amount was 1239/- debited through ECSRTNCHS1, ECSRTNCHS0.
Please look over this give us a proper response.
ICICI Bank Customer Care's response, May 22, 2018
Verified Support
Dear Amar,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a536n3_2) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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