[Resolved]  ICICI Bank — Wrong information about Credit card & taking excess money

Before 1 year I am using ICICI bank Credit card. I have purchased 2 Policies against that card of amount 27551. Its EMI With Intrest is 2488... Remember Intrest is included in that.
Also while purchasing the policies I had contacted to the customer care of bank & the executive said that this is the final monthly amount that will be deducted from your amount .
But the bank is continuously deducting 3470 ... Where as last month bank deducted 4530...
When I talked to the bank then they said we will charge double interest ... Where as while taking credit card & purchasing they doesn't told me the same.
This is fraud .
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Aug 13, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Aug 21, 2020
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0yu17) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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