[Resolved] ICICI Bank — Wrong information & misbehave.

Ishwar Varma

from Solapur, Maharashtra

Address:

Nashik, Maharashtra, 422010

I'm having a/c in your bank[protected] went to deposit 11k with ID proof. But after standing in line your staff asked photocopy of the same saying that this is RBI rule and you can complaint to Nanda kocher. Whereas I showed him that I had deposited 7k in BOI & no such rule is there. In spite of that he pushed me & argued to bring the photocopy. He introduced me as assistant manager of Nasikroad branch. Asking for the Photocopy is wrong as well as this is waste of paper. Giving wrong information is harassment to the customer in this situation. Please take necessary action against the staff and to follow proper rules.
Ishwar Varma [protected]

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Dec 17, 2016

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Nov 16, 2016

ICICI Bank Customer Care's response Dear Mr. Varma,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team