ICICI Bank — Wrong information provided for metro debit card | |||
Hi ICICI Team, Your company representatives came to my company to open my Salary Account and offered me range of benefits. One of them was Metro Debit Card for which one time joining fees was told as 300 INR to which I agreed and applied for with the bank representative Deepak Verma. Now I came to know from my friend that there is an annual fees of 300 INR as well on the card which I found on the website also which was hidden from me. I called by all your channels including Deepak Verma but no one is able to cancel the request although there is no intimation on my email and phone that the card has been applied. This really strange behaviour from a reputed bank. Please help cancel the card. I need not the card. Was this information helpful? | |||
ICICI Bank customer support has been notified about the posted complaint. | |||
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a35sof) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team