[Resolved] ICICI Bank — Wrong late payment charges on credit card | |||
Hi, I am a coral credit card holder with your bank.The payment due date for my credit card is 10th of every month. For the month of nov 2015, I made the required payment of Rs 6, 498.00 on 10 nov 2015. Despite making the payment on the right time, I have been charged late payment fees and other charges. PFA the proof for on-time payment of my credit card bill. I had contacted the concerned team of ICICI bank several time but they constantly replied me with same answer "As per benk Policy we are unable to reverse the charges." Then I escalated the issue to Mr. Krishnan Govindan, Head Customer Service, but didn't got any response from his side also.Finally I had to come on this forum for the resolution of my complaint. Please have a look and take the necessary steps for reversal of the wrong charges levied on me. Regards, Amanpreet Singh Was this information helpful? | |||
Oct 31, 2017 Complaint marked as Resolved Amount got Credited. Thanks for working keeping the moral values. | |||
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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ICICI Bank Customer Service Team