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[Resolved]  ICICI Bank — Wrong payment fund transfer

Hi

I missed my debit card emi and called the customer care he suggested me to pay the emi on

Ccpay.[protected]@icici

I paid emi amount on the above upi but it is not reflected on the emi account.

I agian called the customer care he said you paid emi on wrong upi.Actuall upi is

Ccpay.[protected]@icici

The payment done on 8oct, amount is 25113.

RRN no.[protected]
Account no:[protected]
Mobile:[protected]

I visited to the branch, branch manager said contact with customer care and customer care said go to the branch.
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Oct 13, 2021
Complaint marked as Resolved 
Oct 13, 2021

Complaint Status

ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Oct 13, 2021
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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