[Resolved]  ICICI Bank — wrong transfer of funds to another account.

Dear sir / madam,

This is in regards to online fund transfer from my hdfc savings a/c no. *3354 mistakenly transferred into icici a/c. *00397, during transfer i typed the first two digits as 28 instead of 24 eventhough the account holder name and ifsc was correct.

I request you to please reverse the transaction to hdfc savings a/c
*3354
Transaction id:[protected]
Amount transferred is rs.1000
Dated: 20/09/2018

When called both the cc, hdfc asks me to contact icici and icici asks me to contact hdfc, what should i do.??
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Oct 27, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Sep 24, 2018
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5cwpi) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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