ICICI Bank — Wrongly charged interest, not settling the account

Address:

Kolkata, West Bengal

Respected sir

this is to inform you that i have a corporate salary account number[protected] which i
have been using for past 2years .and as per my previous mail regarding icici
credit card dues i have requested for a settlement of this account in the month of june but from that day till september nobody called me and my dues goes fromRs28000 to 35 000 and after giving a mail request
for the stopage of credit card and settleing the account, they have only blocked the card but they are not settleing the account On dated 31st october i got a call from the agent named sachin and he told that my setlement procedure has already started as per telephonic conversation with Mr Sachin and the letter has been dispatch from the bank.

On 31st october morning Mr Sachin called me am he told me to pay Rs 5000 as a first installment

and i have agreed to pay that amount so that bank can go forward with with my
settlement procedure.and the settlement amount wasRs 26100 with a breakup of Rs
5000 in 5 months.and the letter of my settlement will come at my house as it is already despatched from bank.


But on 31st october
2.30 pm my salary amount of Rs 30, 000 was credited in my account, but i received an sms of -Rs -11.000 still to be credited in my account and my account is temporarily blocked by the bank .


Sir i just want to know that if my settlement procedure has already started as per Mr sachin then
why my account is blocked ?.


On today morning i went to icici branch and talked to Mr Dev Srivastava the collection officer, and he told that bank has declined my settlement proposal as i have a salary account and more than Rs30000 rupees gets credited every month.


I just want to know that i am liable to pay my dues to bank, but because i have a salary account
which gets credited regularly by my organisation i am not liable to pay all those wrongly charged dues which the bank will think good for them.

Sir on june 2014 in have told to close the card and take the payment in full with interest to bank
but till date it is not settled and because of my salary account they will not
settle .so because of bank lack of follow up i will not pay more Rs 15000 extra, and i want to settle my account .so kindly provide me the suggestion .Hoping
faster suggestion from your side

regards

Arijit sengupta

contact no -[protected]

card no- [protected]