[Resolved] ICICI Bank — wrongly deducted iin/i-debit/directi ser amount without inform

Hardik Kondhiya

Feb 11, 2020

Address: Gandhinagar, Gujarat

When i withdraw some amount from my bank account, the same day after few hours i got the following email:

Dear customer,
Greetings from icici bank.
A purchase of inr 6, 7*.* has been made using your debit card linked to icici bank account xxxxx on 08-feb-20. Info: iin*i-debit*dir.

Icici has deducted some amount from my saving account directly without informing me.

I even don't know why and how it is deducted!

My amount has been deducted fraudulently without my permission.

Its a very arrogant and unhealthy behavior.

Was this information helpful?

No (0)

Yes (0)

Mar 14, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Feb 11, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08996) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Related ICICI Bank reviews

View all 23730 ICICI Bank Reviews

Comments

rohanrkb

Feb 12, 2020

My account was auto debited to amazon service
I didnt use any service that charge me.
Amount of 967.58 was debited from.my saving account of icici
No otp card are uses for pay
Which is very critical for me to understand.
Kindly give feedback asap

wrongly deducted iin/i-debit/directi ser amount without inform - Comment #3644897 - Image #0

ICICI Bank Customer Care's response, Feb 12, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a08996_01) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Thakur_Rahul

Feb 12, 2020

Every month the bank is deducting the sum of RS.413/- by the name of ECSRTN... I actually don't know why the amount is deducting. I want to the reason why bank is deducting the amount and the use of it

ICICI Bank Customer Care's response, Feb 12, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a08996_2) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team