ICICI — credit card false charges

Address:

560066

A couple of months back i was offered a credit card from icici bank. At the time of application i was told that it was a lifetime free card without any joining or annual charges. Later i was asked to pay a joining fee of inr 500 after which i called their customer care and asked them to close my card. They told me that there was nothing to worry and they would replace my card with another card for which i wouldn't have to pay anything. Now the scene is they didn't send any replacement card and every month they send me my card statement which now amounts to ~ inr 2700 with penalties and late fines. I have not made even a single transaction till date and i'm being asked to pay 2700 inr that too when i called customer care and asked to close my card just after one month of joining.