[Resolved]  ICICI Credit Card — Late Payment Fee Problem

Address:Kolkata, West Bengal

I dropped a cheque for my credit card payment before two days considering the due date i.e. is 8th every month. However, later on I was informed from your concerned call centre that the chaque should have been encashed by due date and thereafter, I was assured that such late payment Fee will be redeemed considering my request. But, till date that redemption was not allowed to me. Under such circumstances I earnestly request you to look into the matter and take whatever steps you deem fit to WAVE OFF the issue as early as possible. I had lodged a complain to the bank officer 72 hrs before, but they didn't respond. Credit Card no : [protected]
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Aug 8, 2021
Complaint marked as Resolved 
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Dear Mr. Jha,

We are sorry to hear about your concern. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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