ICICI — Credit card payment _ not getting the refund amount - 2 of 2

I tried & booked (Seven times - details as below) the show at (PVR) Inox:LUXE Phoenix Market City, Velachery,
Due to technical issues, the show did not start and the manager took pictures of our ticket saying we will receive a refund.
IT HAS BEEN 2 WEEKS BUT NO REFUND HAS BEEN OBTAINED.
Can you please look into it seriously, To refund it on an urgent basis within the credit card statement date.

Transaction Date Details Amount (INR) Reference Number

06/04/2024 PVR LIMITED, Delhi, IN 1, 712.72 Dr. [protected]

06/04/2024 PVR LIMITED, Delhi, IN 1, 445.52 Dr. [protected]

06/04/2024 PVR LIMITED, Delhi, IN 1, 712.72 Dr. [protected]

06/04/2024 PVR LIMITED, Delhi, IN 1, 704.72 Dr. [protected]

06/04/2024 PVR LIMITED, Gurgaon, IN 1, 445.52 Dr. [protected]

06/04/2024 PVR LIMITED, Gurgaon, IN 1, 712.72 Dr. [protected]

06/04/2024 PVR LIMITED, Gurgaon, IN 1, 712.72 Dr. [protected]

To Refund 11446.64 Dr.