[Resolved]  Icici Direct — Closing of trading and demat account

Very worest behaviour and service from ICICI DIRECT deducted 826rs from my account on march 23, and later saying that it was yearly maintenance charges for trading account that too when i raised a complaint in customer complaint and later saying to refund it i need to close trading and demat account after selling my holdings from trading account. I have empty my protifolio within march 30 and now its 18 april from then onwards i am trying to close my trading account but it was having issue that i have holdings still to get clear i called customer support they are saying call me tomorrow and. Say the same from past 10days till now my money was not refunded and not closed my trading account and closed my previous complaint as comment like resolved… is it the correct way to treat the customer like this
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Apr 21, 2023
Complaint marked as Resolved 
Again without doing anything this Icici direct fraud closed my comment
ICICI Bank customer support has been notified about the posted complaint.
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Dear icici bank,

Dont make people fools do needy things when need then say doing customers support. Feeling very shame by holding account in icici bank
ICICI BANK is Not secure for Customers. This Bank has no policy. They can deduct the amount from the customer's account at any time without any reason.

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