Icici Direct — EBA/NSE charges

There was a deduction from my ICICI account associated with my ICICI Direct with transaction remarks saying 'EBA/NSE N 2021219/[protected]' and the amount is 24, 435.28 which is quite high and I was never informed if that is a hue brokerage cost that I am paying.

I seek an immediate response for such a big deduction of payment from my account and a refund post a correction as I wasn't aware of such high hidden charges that are to be levied by ICICI Direct.

This is an extremely poor customer experience that I am facing and would keep all my NRI friends informed regarding such hidden charges for the one who are thinking of investing in Indian stocks and MF!!
Was this information helpful?
No (0)
Yes (0)
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Nov 25, 2021
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected] Please mention the UID (756927) in the subject line of your email. Our official will assist you.

ICICI Bank Customer Service Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    ICICI Bank
    Customer Care Service
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View Full Information