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3.3
Updated: Feb 2, 2026
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ICICI Bank reviews & complaints page 175

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K
kkgupta1508
Nov 17, 2021
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Hello
This is Krishna Kumar Gupta
i have applied for ICICI Credit Card and provided My personal Email Id: [protected]@gmail.com for communication but all the emails are landing into my office's email id which creates problems for me, I want them on my personal id. I have requested through office Email id to send all the communication on my personal id instead of office’s id but the same is not fixed till date.
Kindly do concern about it.
Ph: [protected]
ICICI Bank customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (739262) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    P
    Preethi HR
    Nov 17, 2021
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    Hi,

    Date of incident: 01/05/2021 - 17/11/2021

    Description: I have been using ICICI savings account from past 5 years. From May 2021, I see that I have been charged for not maintaining minimum balance in savings account. Till now I have been charged with 3300 INR without any notification.

    Desirable resolution: Please refund the amount deducted from my account without any notification.

    Thanks,
    Preethi H.R
    ICICI Bank customer support has been notified about the posted complaint.
    View replies
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (739261) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      V
      vaibhav.shaharwale
      from Aurangabad, Maharashtra
      Nov 16, 2021
      Resolved
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      Resolved

      Am an icici bank customer. Today 16-11-21 ecsrtnchg charged 590 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. This happens twice in last 3 months.Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is vaibhav.[protected]@outlook.com

      Thanks & regards,
      Vaibhav
      Jan 8, 2022
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Nov 17, 2021
      ICICI Bank Customer Care's response       Dear Customer,

      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

      Regards,
      ICICI Bank Customer Service Team
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        S
        seema sanwal
        Nov 16, 2021
        Resolved
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        Resolved

        Hi Team,

        Amazon initiated my refund on 9th November but still not credited to my account. My refund reference no is[protected] this was provided by Amazon to me.
        Dec 26, 2021
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Nov 17, 2021
        ICICI Bank Customer Care's response         Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (735895) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          M
          Mustafa Ali2210
          Nov 16, 2021
          Resolved
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          Resolved

          I have applied for home loan on 14 Nov 2021 on internet banking. the home loan approval letter received by me a, after submitting the detail of required location, a Rs of 3717 has been paid by me. No bank customer care contact with me within one day working day. i physically visitied the nearest bank of my town Faridabad.

          Bank rep told me that Sir we don't give the location you mentioned. Please contacted with customer care for further refund. After trying so many calls, no one told me the refund process. You are requested to please help me
          Nov 16, 2021
          Complaint marked as Resolved 
          NO complaint was resolved till dtated
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Nov 17, 2021
          ICICI Bank Customer Care's response           Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (735914) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            M
            Mubby
            from Bidar, Karnataka
            Nov 16, 2021
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            I have not booked expression card yet rs 588 were deducted from my account, I want my money to be refunded immediately.
            ICICI Bank customer support has been notified about the posted complaint.
            View replies
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (733924) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              R
              Ravichandra2609
              from Mysore, Karnataka
              Nov 16, 2021
              Resolved
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              Resolved

              Credit Card closed but showing in Cibil

              My 3 Credit Card closed a year ago of ICICI Bank but also showing in my cibil. Being a big institution after closing a year ago but also they have not sent the report to cibil. Every month it is showing in my cibil due to that i am unable to apply for any loan as it is showing its credit value in my cibil...
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              vikramadityasinh
              from Anand, Gujarat
              Nov 16, 2021
              Resolved
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              Resolved

              I have booked flight ticket through Make My Trip.com on 15/11/2021 from Ahmedabad to Goa Round Trip. The amount of Rs.15322/- has been deducted from my creditcard. But booking was not confirmed. I have earlier contacted ICICI customer care and MMT customer care. But no have replied me properly. Please look into the matter and shortout my issue.
              My Credit Card No. is [protected].
              Dec 19, 2021
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Nov 18, 2021
              ICICI Bank Customer Care's response               Dear Customer,

              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

              Regards,
              ICICI Bank Customer Service Team
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                P
                Pakkhi06
                from Delhi, Delhi
                Nov 16, 2021
                Resolved
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                Resolved

                Address: Delhi

                Want to 10 yeres old car loan settlement.
                Dec 27, 2021
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Nov 16, 2021
                ICICI Bank Customer Care's response                 Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (732960) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  A
                  atul viplav
                  Nov 15, 2021
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                  Account number[protected].I am using icici credit card which was upgraded to Amazon card and now I have two cared with different number having saw limit of 25000. Now while making payment I have made payment of 1000 rs which was not updated on the card and late fine is levied .now as per history I have never missed my payment so I tried calling icici but after waiting for 30 mins for the charged call no response was there a girl received the call and then the call was disconnected.i marked mail for the same but no response yet.
                  Please look into the same
                  ICICI Bank customer support has been notified about the posted complaint.
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                    atul viplav
                    Nov 15, 2021
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                    Account number[protected] under name of Atul Viplav As I am using icici Amazon card but in my app two cards are reflecting and I have made the payment on card for 1000 rs but due to some issue it was updated on different card and now late fine is levied of 750rs. I am using this care from past 3 years and there is no single late fine or any due which is missed .so Please reverse my amount so that I can pay the rest amount .I have done calls to icici and waiting time was 30 miny and call got disconnected without conversation also mail is marked from my registered mail id but still no revert is there.i am frustrated with the response of icici
                    ICICI Bank customer support has been notified about the posted complaint.
                    View replies
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (731222) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      N
                      NAVIN PRASANNA
                      Nov 15, 2021
                      Resolved
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                      Resolved

                      Good morning,
                      I have paid my hostel fee for Amrita Vishwa Vidhyapeetham university Coimbatore, using eazypay on 14/11/2021 at 11.05 am. The amount of Rs.29, 260 has been detected from my State bank of India account. But it didn't get reflected in my college portal. When I asked the accounts department of my college they told me they didn't receive the payment yet.

                      Please repair this issue.

                      I hereby attach the snap of the transaction statement.
                      Dec 28, 2021
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 15, 2021
                      ICICI Bank Customer Care's response                       Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (731235) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        T
                        Truthneverfails
                        from Hyderabad, Telangana
                        Nov 15, 2021
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                        Website: www.icicibank.com

                        ICICI Bank increased my locker yearly rent by 300%.

                        Now you decide what sort of banking services are provided by ICICI Bank,
                        when I told the employee about closing the FD linked to the locker ac, I was told that can be done by internet banking.

                        But, login to bank ac the internet banking services does not work to close the FD ac.

                        Since I am having savings bank ac with 4 other banks, I am trying to close all ac which I have with ICICI Bank. One year ago, I closed the demat ac due to their bad services. Now after getting the deposit amount as well as reimbursement amount, I plan to close the ac permananetly.
                        ICICI Bank customer support has been notified about the posted complaint.
                        View replies
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (739219) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          S
                          Swati Ratnappagol
                          Nov 15, 2021
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                          Resolved

                          Hi,

                          Money deducted from my account on 11th November 3 transacions and 12th November without any notification being sent. this is serious viation or fraud from bank itself. Send the deducted amount back as soon as possible.

                          Refer attachments for more details.
                          UPI ID: swati.[protected]@icici
                          Dec 24, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 16, 2021
                          ICICI Bank Customer Care's response                           Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (733011) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            R
                            Rohit6201904254
                            from Ranchi, Jharkhand
                            Nov 15, 2021
                            Resolved
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                            Resolved

                            Address: Buildings Alyssa, Begonia &Clove Embassy Tech Village,Outer Ring Road, Devarabeesanahalli Village,Bengaluru, 560103,Karnataka

                            Account No,[protected], IFSC Code- ICICO003936, Branch- Ranchi, Jharkhand, Order ID - OD[protected], Refund Reference No.[protected]/-),
                            OrderID-OD[protected], Refund Reference No.[protected]/-), RegMobile No. & Email ID- [protected], rt[protected]@gmail.com, Consumer informed that Flipkart provided RRN againsthis refund, he contacted the bank several times, but gave excuses and false promises to him, and denied for any refund, as well as not getting his refund yet.Expected- he wants his refund asap.
                            Dec 18, 2021
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 16, 2021
                            ICICI Bank Customer Care's response                             Dear Customer,

                            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                            Regards,
                            ICICI Bank Customer Service Team
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                              F
                              Fcat
                              from Bengaluru, Karnataka
                              Nov 15, 2021
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                              Address: Kolka view my complete profile

                              Save this Post on this device and
                              ICICI Bank customer support has been notified about the posted complaint.
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                                F
                                Fcat
                                from Bengaluru, Karnataka
                                Nov 15, 2021
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                                Address: Via mobile device please

                                Vzsh and I'll send you the address and I'll send you
                                ICICI Bank customer support has been notified about the posted complaint.
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                                  P
                                  prajyal sengupta
                                  from Bengaluru, Karnataka
                                  Nov 14, 2021
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                                  Iwish not able to close the goal

                                  Address: Bangalore
                                  Website: www.icici.com

                                  I am in urgent need of funds and hence wanted to closenthe iwish prematurely. However the system is not allowing me to follow so. Whenever I an trying to close the iwish it is telling me " Service cannot be processed" Need urgent help to resolve the issue. ICICI is running a fraud scheme and taking all our money. Please help...
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                                  S
                                  sarvesh salunkhe
                                  Nov 14, 2021
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                                  My 1000 money was detected from my account without any notice or without my permission.. under something nach_ad_rtn_chrg I don't have any idea why they deducted my money ??? Please help me with these
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  View replies
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (727657) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    K
                                    Kanak Kanti Das
                                    Nov 14, 2021
                                    Resolved
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                                    Resolved

                                    OTP Not delivered to Mobile Number enable with International Roaming

                                    I have started travelling again from August but the ICICI Bank transaction OTP is not getting delivered. SBI is working perfectly fine. Is this is issue with ICICI only ? What is the solution....
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