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ICICI Bank Complaints & Reviews

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Updated: Aug 25, 2026
Complaints 23793
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ICICI Bank reviews & complaints page 175

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A
asharad04
from NEW DELHI, Delhi
Mar 25, 2022
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I have a icici amazon credit card, and my cashback has been put on hold, if icici/amazon needs to confirm weather it was for commercial transaction or not why dont they to come to my home and check the products which i used are for my very own purpose or not, for no reason they have put my cashback on hold.
ICICI Bank customer support has been notified about the posted complaint.
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    A
    Arul0301
    from Tuticorin, Tamil Nadu
    Mar 25, 2022
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    My name is arul murugan I was deducted from my account
    Date 24/03/2022
    Total rs 7877 please money refund
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02jrn) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      D
      Deepak@106
      Mar 25, 2022
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      Address: Bangalore

      I have applied for three credit cards following are the three
      ICICI platinum
      ICICI coral
      ICICI Amazon pay
      These three cards must have individual credit limit but all the three are having mutual credit limit what is this nonsense
      What they say at beginning you will get respective credit limit but after getting a card all the three will have mutual this is a worst case and this is like a fraud by icici do correct it and respond the issue immediately.
      ICICI Bank customer support has been notified about the posted complaint.
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        R
        Rajesh7439
        from Burhanpur, Madhya Pradesh
        Mar 25, 2022
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        826.00 rupees has been deducted from my account as (DMC/IN[protected] DP CHGS TILL FEB-22) on 25-MARCH-2022.
        I have never used my demat account till now. It was told to me by the icici representative that it is free of cost and it will never be charged/deduct money. Also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici. I Tried Contacting ICICI Customer Care multiple times but each time they hang up the call saying we will connect you to Demat account Team. My icici account number is[protected] . This is completely unacceptable and please refund my amount. My phone number +91 [protected].
        ICICI Bank customer support has been notified about the posted complaint.
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          W
          wade7887
          from Navi Mumbai, Maharashtra
          Mar 25, 2022
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          Address: 14th floor, Roopa Saphire, Sec 18, Vashi

          Am an icici bank customer. On 28/02/2022 & 21/03/2022 ecsrtnchg charged 590 rupees both times. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount.
          ICICI Bank customer support has been notified about the posted complaint.
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            J
            jalpakhakhra
            from Mumbai, Maharashtra
            Mar 25, 2022
            Resolved
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            Resolved

            Hi Team, one of my EMI got bounced due to an insufficient amount in the bank account. My salary was not credited during that period. However, I talked to customer executive regarding this he said to keep the amount in the account, Bank will try again in a few days. And in the next attempt, it was successful still bak has charged me twice 1. on 3rd March- Rs 590 and on 22 march rs 31.10rs and on 23rd March 559 rs. Please help me to understand what the bank keep charging me for without any reason.
            Apr 26, 2022
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Mar 25, 2022
            ICICI Bank Customer Care's response
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02iuz) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              S
              subhra.manda
              from Biswanath Chariali, Assam
              Mar 25, 2022
              Resolved
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              Resolved

              On 22 may2022 my account was debited with 500 and 490 rs for ecschrg for which the reason is unknown. This has happened unknown and i need clarity on this. Bank officials are reluctant to address this hence I am writing it in this forum.
              May 1, 2022
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Mar 25, 2022
              ICICI Bank Customer Care's response
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02ivb) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                N
                Nishant1107
                from Delhi, Delhi
                Mar 25, 2022
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                Address: DELHI

                Dp charges charged from my account of over rs.1000 within the m/o march 2022. This has been repeatedly happening from years resulting in tens of thousand of debit on my account. When i was unemployed and going through tough times in covid.

                Reverse all my debit charges and close all my accounts.

                Reach me on my registered number [protected].
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02ivn) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  K
                  Mar 24, 2022
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                  Whatever is left in my account of 524.95 is deducted with transaction as NACH_AD_RTN_CHRG~CAMSICI
                  ICICI Bank customer support has been notified about the posted complaint.
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                    K
                    KSamk
                    from Nizamabad, Andhra Pradesh
                    Mar 24, 2022
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                    Website: ICICI bank

                    Dear Team,

                    Without delivered and nee cc card fraud 19917.20 rupees, transaction done I approach a bank but they are not taking concern with activated card how they accepted transaction. I got a call they said they are a bank member they said their employee id and read my new card and cab expiry with out saying Otp they did transaction
                    This transaction done by bank people only

                    Please do need ful
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Customer,
                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02oqg) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      A
                      Abhinav7511
                      from Jaipur, Rajasthan
                      Mar 24, 2022
                      Resolved
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                      Resolved

                      Address: A-22, Janta Colony,Jaipur,RJ,IN,302004

                      An amount deducted from my bank account named undermentioned
                      Abhinav Tiwari
                      Account details [[protected]]
                      IFSC - ICIC0006748

                      Rs 5009 has been deducted from my account [[protected]] on 22nd March, 2022 against (NACH_AD_RTN_CHRG~ADBLDESK~07FEB22~03fbc31~BSEOTMAC)

                      NACH_AD_RTN_CHRG~ADBLDESK~07FEB22~03fbc31~BSEOTMAC- 547/-
                      NACH_AD_RTN_CHRG~ADBLDESK~07FEB22~440451b~BSEOTMAC- 590/-
                      NACH_AD_RTN_CHRG~ADBLDESK~07FEB22~6841ddb~BSEOTMAC- 590/-
                      NACH_AD_RTN_CHRG~ADBLDESK~07MAR22~335282d~BSEOTMAC- 590/-
                      NACH_AD_RTN_CHRG~ADBLDESK~07MAR22~9605ac2~BSEOTMAC- 590/-
                      NACH_AD_RTN_CHRG~ADBLDESK~07MAR22~98d1ae8~BSEOTMAC- 590/-
                      NACH_AD_RTN_CHRG~ADBLDESK~05JAN22~4694d96~BSEOTMAC- 332.19/-
                      NACH_AD_RTN_CHRG~ADBLDESK~05JAN22~9515d16~BSEOTMAC- 590/-
                      NACH_AD_RTN_CHRG~ADBLDESK~05JAN22~5c3ae5e~BSEOTMAC- 589.99/-

                      Total: 5009.18 INR. (Deducted on 22nd March altogether)

                      Let me know why you charging this amount from my account. What this is charge for?

                      It seems that it is related to BSE limited but I haven't activated any service. As per your customer care, I have cancelled the ECS/NACH mandate for BSE limited. It was deducted on a same day and exactly this is very pathetic to charge 5009 rupees directly. Moreover, I didn't receive any email/SMS regarding this deduction. Otherwise, I could restrict this at a same time.

                      Kindly refund my money otherwise i will file a compliant in consumer forum and police.

                      Thanks & regards
                      Abhinav Tiwari
                      Ph. [protected]
                      [protected]@gmail.com
                      May 8, 2022
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 24, 2022
                      ICICI Bank Customer Care's response
                      Dear Customer,

                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Team
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                        V
                        ved san
                        from Bengaluru, Karnataka
                        Mar 24, 2022
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                        2 times diid registred for no call registry . But still getting call .my bp increased by them
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Customer,
                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02orx) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          M
                          m prasath
                          Mar 24, 2022
                          Resolved
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                          Resolved

                          Address: Bangalore aecs layout singsandra branch

                          Went to this branch for requesting reissue lof damaged debit card.The stupid lady nitya being deputy manager gave a wrong form o upgrade debit card and cheated .After 1 week I was deducted 950 rupees for! hat card .shamless beggar lady has done open daylight cheating .can't beleive such ### are being hired in icici bank.
                          Apr 28, 2022
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 25, 2022
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02j0c) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team

                          Regards,
                          ICICI Bank Customer Service Team
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                            R
                            Rahil Mehta 108
                            Mar 23, 2022
                            Resolved
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                            Resolved

                            I registered the Fastag on[protected] and was being informed that i will receive the Fastag in 7 Days
                            Today its already 13 Days and i havent received the Fastag yet.
                            I tried calling helpline but always say wait for 3 More days.
                            I want to leave outstation urjently on[protected]
                            What should i do now ?
                            Apr 27, 2022
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 25, 2022
                            ICICI Bank Customer Care's response
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02j0j) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              V
                              V. bharihoke
                              Mar 23, 2022
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                              Address: ICICI bank branch sector 78 Noida UP

                              I received an SMS on my phone from AIrtel that my KYC has expired and need renewal. Call no [protected]. On calling on that number a man picked up the phone and said do deposit Rs. 10 which I did from my debit card. Then he asked me to download an app from google store The name I cannot recollect. Then he went on giving instructions which I followed. I felt something is wrong so I asked the fellow what was he doing he said there is an error all the money will be refunded.. Till I discovered the all the money was withdrawn from account to 2 accounts in kotak bank Ac, number [protected] and two transaction to Std Charterd Bank account number[protected].I immediatly informed ICICI bank who gave me a number[protected] and put the amount of rs, 325522 in a lein account in my saving account all this happened[protected] on24.2.22. Now that has been debited from my account by bank stating that I had given the OTP for the transaction. When I was never even asked any OTP.. Please help me recover the money as I had informed the bank immediately and also filled a complaint with the police and my ICICI bank branch in sectot78 Noida. On 19 March the ICICI bank has debited the whole amount from my account. I am a senior citizen living on my pension. It is very difficult to survive when money is being withdrawn from account.
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Customer,
                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02dwf) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                T
                                Taruram
                                from Mumbai, Maharashtra
                                Mar 23, 2022
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                                Address: Bhiwandi

                                I have zero salary accout in icici bankz i m using this accout from 2015, till now they hvnt charged me like this but yesterday[protected] charged me 590 indian rupees, in the name of NACH_AD_RETN_INGENOT. Literally i dont know what about this and what will ge for this. Please help me for this and the other users also
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,
                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02dx1) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
                                Taruram's [Complaint's author] reply, Apr 14, 2022
                                Please clear that issues in the front National consumer site, i dint have that much time to roam behind you. You are charging for particular transaction on that particular same time, but why you charged that 700rps. Is that you given anything to me to charge?
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                                  N
                                  Naresh Dahiphale
                                  Mar 23, 2022
                                  Resolved
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                                  Resolved

                                  Address: Mira road Ghodbunder gav, Ghodbunder gav Datt Mandir

                                  Money debited in my account but not added wallet money in credit [protected]@icici my money refunded in my account
                                  Apr 27, 2022
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 23, 2022
                                  ICICI Bank Customer Care's response
                                  Dear Customer,

                                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    V
                                    Vineel Nirogi
                                    from Kovvur, Andhra Pradesh
                                    Mar 23, 2022
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                                    Surcharge Dt: 19/03/22 MCC 5541 : Rs. 26.55 debited from my debit card.
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02dt4) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      S
                                      Siddhant0111
                                      Mar 22, 2022
                                      Resolved
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                                      Resolved

                                      Address: D 316, Old Minal Residency, J K road, Bhopal

                                      I am not getting my credit card which applied for from amazon(approved on Jan 4). Delivery has been attempted at my office address, but my bank's official communication address aka my home address was not used. Delivery has not been attempted to my real address.
                                      Please have this delivery done.
                                      My card number ends with 1005(Exp 01/2029) and my contact number is [protected]
                                      Apr 23, 2022
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 23, 2022
                                      ICICI Bank Customer Care's response
                                      Dear Customer,
                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02dsd) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
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                                        Syeda123
                                        Mar 22, 2022
                                        Resolved
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                                        Resolved

                                        Since 2 months 590 amount is been deducted called ecsrtnchg charges and I couldn't connect to a customer care nor the bank. I request to solve this issue and refund the amount ASAP
                                        Apr 28, 2022
                                        Complaint marked as Resolved 
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Mar 22, 2022
                                        Updated by Syeda123
                                        They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is.
                                        Verified Support
                                        Mar 25, 2022
                                        ICICI Bank Customer Care's response
                                        Dear Customer,

                                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02j0r) in the subject line of your email. Our official will assist you.

                                        Regards,
                                        ICICI Bank Customer Service Team
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