When I joined my first employer Oracle, ICICI bank employees asked us to open A DEMAT account as it is completely FREE OF COST. I used the DEMAT account for some time and then later stopped using it. I called the customer care to DELETE my Demat account to which they replied: " why to delete sir? the account is completely free. YOu will be charged only if you sell or purchase shares or MFs. SO don't delete.". Now I got a message saying that I have been charged 826 rupees for that DEMAT account DP charges. I called my ICICI representative and he says someone has probably mis-sold the product. My phone number is [protected]. I am expecting a complete refund of my amount.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2021
Complaint marked as Resolved
ICICI Bank customer support has been notified about the posted complaint.
Nov 30, 2020
Updated by Bhargav Behara My phone number linked to the ICICI bank account is [protected]
Verified Support
Dec 01, 2020
ICICI Bank Customer Care's response Dear Customer,
We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment