Icici Direct — No response to my request for assistance

Address:ICICIDIRECT.COM GOA, INDIA

Dear Sir / Madam,

With reference to my trading account with ICICIDIRECT.COM Goa, INDIA I request your assistance.
I have written to ICICI Direct.com in response to an email i received on 25th February 2022 from a person Ms S Sangeetha who mentioned she is my relationship manager and will be assisting me with the services offered by ICICIDIRECT.COM and to contact on the numbers provided,[protected] &[protected] or "reply to this email ([protected]@icicidirect.com)".
I replied to S Sangeetha' email on the very same day and on the email and followed up again on 12th and 13th March. I even called her from my registered mobile number to her mobile numner but there was no answer nor call back, I later sent whatsapp message requesting to contact me as i require assistance.

I'm extremely disappointed with the lax attitude and lack of seriouseness, and ignoring my communication and request for help. Irresponsible customer service.

Kind regards,
Salvador Daryl Joseph Fernandes
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