Icici Direct — Rs 826 deducted for DP CHGS without any notice

SainathBysani

from Hyderabad, Andhra Pradesh

Jun 9, 2022

Address:

ICICI Punjagutta Branch, Hyderabad

On 26th May 2020, Rs 826 deducted from my account automatically and below are the statement details.

'DMC/[protected] DP CHGS TILL APR-22’

My RM told to me that there will be no charges at all but am surprised with this transaction happened without any notice.

Now, when am trying to contact my RM, not getting any response. It's been 10 days that I contacted her and not a single call received so, raising this complaint.

I want complete refund on this.

And please do consider this on high priority.

Thank you!

Regards,
Sainath

Was this information helpful?

No (0)

Yes (0)

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jun 09, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a070gs) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Jun 10, 2022

Updated by SainathBysani I wrote an email to [protected]@icicidirect.com and they are looking into it.