[Resolved]  ICICI Fastag — Fastag blacklisted.

Address:	across india
Website:	fastag.icicibank.com

BE CAREFUL before you purchase ICICI Fastag..

I purchased an used car 4 months back. The owner of this car has already canceled the Fastag account with ICICI. Now ICICI says that they have put the Fastag account against the vehicle number on blacklist.

ICICI has deducted money for fresh issue of fastag on 2 occasions but have not delivered the fastag.

I am unable to purchase a new Fastag due to this and ICICI have not been able to cancel the blacklist for the past three months.

I have already raised customer complaints at least 5 times, the customer service people are untrained to resolve anything and they just give false assurances and commitments.

Is there a way to complain to NHAI / any other Government organisation about such monopolistic practices from ICICI.
Fastag will be mandatory from next month, how do we deal with such companies?

It is pathetic that I cannot buy Fastag for my own car due to monopolistic and protectionism shown by ICICI Bank.

my mail ID [protected]@yahoo.com