ICICI — Fastag issues

ICICI — Fastag issues

P PRATAP putta

I have made a recharge of 10000 rs to icici fast tag account on 3/18/2020 and amount got debited from icici account and not credited back to fast tag account. I have raised many complaints and after 4 months the amount was credited back to icici fast tag wallet. Now i am following to transfer my money to account from 2 month they asked to submit kyc for one wallet enabling and i did the same on 8/31/2020. Til date the account is not activated. Pls find complaint number:cmp[protected] and also customer id is :11329811 +1 photos Was this information helpful? No (1) Yes (1)
ICICI Bank customer support has been notified about the posted complaint. Verified Support Sep 29, 2020 ICICI Bank Customer Care's response Dear Customer, We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a14adv) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team Oct 12, 2020 Updated by PRATAP putta Please provide the email id for the contact. Oct 12, 2020 Updated by PRATAP putta Please provide the correct e-mail address for the contact. Oct 12, 2020 Updated by PRATAP putta I have provided all the details on the above complaint including the customer ID and the problem ticket. AND YOUR CONTACT EMAIL SHARED IS [PROTECTED]@ICICBANK.COM is not working Oct 12, 2020 Updated by PRATAP putta And also I have sent a mail to [protected]@icicibank.com and gpt a failure message. Please do not fool people by commenting immediately as to show your response time. The information shared by you to contact is not accurate. So how can we reach you. It has been 6 months and I am calling your customer care on the provided help line number and they disconnect it.
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