[Resolved]  ICICI HFC Ltd — Extra interest amount is debited from account

Address:629302

Respected Madam,

Myself Sakthikumar from Chennai and Working in Ashok Leyland Ltd. I am using the ICICI Bank account for crediting my salary.
I have been applied a home loan in ICICI HFC Ltd and I got the approval for the same.
I am sorry to say you that the Services and Responses given by your employees were so bad and painful that’s why I am writing mail to you.
I am so frustrated with your employees due their irresponsibility and delay in disbursement of term amount.
I would like to highlight one issue that I have been faced recently.
ICICI Bank debited additional interest amount from my account two times due to delay in clearance of Cheque.
ICICI HFC employees, they have been credited the amount in some others account instead of mine.
The same issue has been repeated and interest got debited from account without cheque clearance.
I have been interacted with your Employees Mr. Ramesh and Mr.Kannan from Salem division and they are very worst fellows I would have been seen ever.
They were agreed with me that they can refund the money whatever the bank has been deducted from account as extra and promised me that I will get the amount back in a week.
But still I didn’t get the amount back. I was tried to call the executives several times and they are picking my call.
Kindly go through this issue and refund my money as soon as possible.

Madam I am expecting a gentle reply from you regarding this topic else I will approach the ICICI Bank through legal way.
Kindly help!

regards

Sakthikumar.K.V
[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 9, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23615
    Pending
    2041
    Resolved
    14252
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information