[Resolved]  ICICI Home Loan — Closure of Home Loan

Address:

New Delhi, Delhi

I decided to close the home loan at ICICI bank, collected the foreclosure letter and other documents and submitted the same to the new Bank where I was shifting my loan. I confirmed the process from ICICI call center, where I was informed that I just need to carry the cheque for closure. But when I went to the branch, I was informed about a change in process, where I am supposed to apply for the foreclosure letter, which was earlier instantaneously available, but now takes 7 working days to produce and then come for the closure. Now I end up paying interest to both ICICI and the new bank for this. ICICI like always say that its their right to change th policy whenever they want without informing the customers even if we are the once who pay extra due to this. Now due to this I will have to pay approximately INR 10, 000 as interest extra. I really wish that legal system in India can take action against such banks. And suggest others to stay away from such bank. My loan Id is LBDEL[protected]. -Shobhit Gupta