ICICI — ICICI Pru Life Cancellation

Address:Faridabad, Haryana

I signed up for one of the ICICI Pru Life policy last October but never got the original policy bond document (till last week) despite repeatedly and regularly contacting inefficient ICICI staff for delayed delivery. Now that I have received the original policy bond on my residential address on 28/12/2013, the policy which still should be eligible for Freelook period cancellation (15 days) isn't as the staff says the policy was signed in October. The bank's cancellation/ redemption policies literally amount to harassment. I have been trying to cancel this policy for 3 months now, visiting ICICI offices multiple times without success and my money is still stuck in it.
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Dear Mr. Kataria,

We regret the inconvenience caused. We understand our representative has contacted you and acknowledged your concern. Please be assured that the concern highlighted by you is currently being reviewed and we shall keep you posted on the further development of the case.

Regards,
ICICI Prudential Life Insurance
Dear Mr. Kataria,

We understand our representative has contacted you and resolved your concern to your satisfaction. Accordingly, a communication has been sent to your registered email address. Is there anything else we may assist you with?

In case of any clarification, please contact us on our Customer Care number[protected] or write to us at [protected]@iciciprulife.com.

Regards,
ICICI Prudential Life Insurance

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