[Resolved] Icici Lombard — amount deducted but policy not received

AMANULLAH

from Hyderabad, Telangana

Address:

530013

Icici Lombard — Policy not received
K Sanjeeva Rap
I am K Sanjeeva Rao I have taken ICICI Lombard health personal protect
policy take my son K MADHU MANOHAR in 19.5.2018 paid rs 3557/- .But i have not received any policy document. After calling so many times, they have sent message to my cell as per your request we dispatche your policy on 12.6.2018 by Professional Courier vide VPL[protected] .But policy not received till to date
my policy no 4111/MPC/[protected]/00/000
my mail [protected]@gmail.com

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Aug 6, 2018

Complaint marked as Resolved

ICICI Lombard customer support has been notified about the posted complaint.

Jul 03, 2018

Updated by AMANULLAH Icici Lombard — Policy not received
K Sanjeeva Rao
I am K Sanjeeva Rao I have taken ICICI Lombard health personal protect
policy take my son K MADHU MANOHAR in 19.5.2018 paid rs 3557/- .But i have not received any policy document. After calling so many times, they have sent message to my cell as per your request we dispatche your policy on 12.6.2018 by Professional Courier vide VPL[protected] .But policy not received till to date
my policy no 4111/MPC/[protected]/00/000
my mail [protected]@gmail.com

Verified Support

Jul 05, 2018

ICICI Lombard Customer Care's response Dear Sir,

Apologies for the inconvenience caused. We have made a note of the details mentioned. We will check this from our end and get back to you with an update on the same

Regards,
ICICI Lombard General Insurance

Verified Support

Jul 06, 2018

ICICI Lombard Customer Care's response Dear Sir

We write this with reference to your below concern regarding policy hard copy.

As per our telephonic conversation held today we understand that your said concern has been resolved and you have received the policy hard copy.

We appreciate your patience and look forward to serve you.