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ICICI Lombard Complaints & Reviews

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Last updated May 11, 2024
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ICICI Lombard reviews & complaints page 20

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K
Kanika Bhatnagar
from Lucknow, Uttar Pradesh
Jun 9, 2018
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I am unable to pay online

My policy has been expired on 5th june and i tried to pay online but it is not showing the payment option at all!! When i am pressing the payment tab, it is showing me the break up the renewal amount. This is the reason why my policy expired even after i tried to pay. Now i am in grace period and i am facing the same problem. Please provide me any other way of payment. I am highly unsatisfied with this. My policy number is 3005/[protected]/00/000...
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N
Navindet
from Jammu, Jammu and Kashmir
Jun 8, 2018
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health policy premium issue

Address: Jammu, Jammu and Kashmir, 180004

I have renewed my icici lombard heath policy for two years on 6th of june under policy no 4128i/ih/90634445/02/000 through website under guidance of your customer care executive who called me up for renewal of policy. At time of renewal i told your executive that i want it to be converted in to 24 months emi as it is the way i was paying for policy for last 8 years, your executive told me to pay through credit card and once the payement is...
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A
a.sahil65
from Mumbai, Maharashtra
Jun 7, 2018
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fake services with absolute no knowledge about the product

Address: New Delhi, Delhi, 110058
Website: www.icicilombard.com

This is to regard with my policy number 4080/IBANK/[protected]/00/000. The policy was given to me without informing about the terms and conditions. No call was received. No information was shared with regards to this policy.

I had a loan with the bank and applied for a claim with this policy. Claim got rejected because as per ICICI Lombard I cannot claim the amount within 90 days of policy generation. Now I have asked them to...
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V
vikrant_puri
from Noida, Uttar Pradesh
Jun 5, 2018
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surveyor asked bribe

Address: 110085

Dear sir/ ma’am
I am holding vehicle insurance policy from your company, policy no, 3001/ha[protected]/00/000.
My vehicle no dl 4c aw 7434 met with an accident on 11/04/2018 for which i registered claim with your company, claim no. Mot0799144, and mr mukesh jain, ph [protected], was allotted to survey and settle this claim from your end.
I have already registered the complaint against surveyor that he was asking for...
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R
Raj kumare dwivedi
from Lucknow, Uttar Pradesh
Jun 5, 2018
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service of employees

Address: Lucknow, Uttar Pradesh

My honda vehicle no is up32-hz0258
There had been an accident on 27 th of may and i had claimed the insurance on 27th.

The vehicle had been been repaired and is ready but the claim bill has not been passed by the insurance employees till date.

I had called and the employee told me to clear the bill on 2nd of june but unfortunately it is not done till now.

We had been calling but no...
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T
Tapan Chittora
from Jaipur, Rajasthan
Jun 4, 2018
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insurance fraud against my house loan without my information

Address: 324009

My loan account number is :lbkot[protected]
Insurance policy number : 4080/ibhspll/[protected]/00/000, 4111/hsp/[protected]/00/000
Issue is both policy done on my housing loan without my information and premium got deducted 153902+ 24500 = 178402 and i raised the request to close these account and it got closed but the amount i got as refund is 120043 + 6150 =126193 but i have paid 178402 and i got 126193 where is the balance amount...
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H
Hindu03
from Chennai, Tamil Nadu
Jun 3, 2018
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renewal soft copy

I had renewed my vehicle insurance and paid the amount through debit card mode by using icici lambord site. Amount debited in my account. Still they are not sending soft copy to my mail id. They told send the document in 24 hours. Very worst service. Next time surely i will not put insurance in icici
Expecting even now it will be resolved if not i will take necessary action against the inconvenience caused......
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S
Srinivas Alugure
from Hyderabad, Telangana
Jun 2, 2018
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two wheeler insurance renewal

Address: Hyderabad, Andhra Pradesh, 500055
Website: ICICI Lombard

I had renewed my vehicle insurance and paid the amount through net banking mode by using the Android app. Amount debited in my bank account however still in the app it is showing payment pending and I am not received the renewed policy yet. Policy is expiring today. I am not expected this type of service from ICICI. Existing Policy no : 3005/[protected]/00/000
Expecting even now it will be resolved if not I will take necessary action...
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A
akhil rathore
from Jaipur, Rajasthan
Jun 1, 2018
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claim not given by insurance company (icici lombard)

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi team,

Myself mohit rathore s/o raghuraj singh rathore. My residence is at noida.
I have facing a problem the problem is that i purchase a bullet from noida sector 63 showroom (Soliataire automotive). Whose registration number is dl sp 2774. Chassis no. Me3u3s5c0ga94899. Recently recently i had met with an accident then i have give my vehicle to insurance for claim my policy number is -3005/rf[protected]/00/b00. They...
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G
Gäñêßh RédDy
from Idukki, Kerala
May 23, 2018
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amount debited but not renewing my insurance policy

Address: 560004

Hello
Myself ganesh. I have recharged my jio number through my bhim upi app. The amount is already been debited from my account but the recharge is not done.
The amount was 1964 rupees
Date is 23 may 2018
Time is 01.05 pm
Reference number is[protected].
Kindy help me out and refund my money in my upi account.
I am also attaching the screenshot of that payment.
Regards
Ganesh......
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M
MayankJain11
from Bengaluru, Karnataka
May 20, 2018
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delayed roadside assistance (3x of guaranteed time)

Address: Bangalore, Karnataka, 560008

I hold icici lomabrd car insurance. Last year i took road side assistance within city limits (Actually in between the city). While taking policy i was told that assistance will reach me within 1 hour (Guaranteed) within city limits.
One calling customer care i was told the same and was assured of getting assistance within 1 hour.
Finally it actually took them 3 hour to reach me (Me waiting on road with my car broken down in...
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S
Siddharth Dhanvick
from Delhi, Delhi
May 14, 2018
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claim no. mot07013590

Dear concern,

This to inform you that my vehicle bajaj pulsar 150 cc vehicle no. Up78-de-5434 was stolen from my vikaspuri residense on 7th oct 2017, we had informed to police and icici lombard, jmd investigation from agra had made the visit and paper submission from my kanpur house and delhi home, all the papers were submitted and the only paper pending was the settlement letter and untraceable report from delhi polive which...
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S
sandip Panaskar
from Chennai, Tamil Nadu
May 3, 2018
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less refund against car insurance claim

Address: Thane, Maharashtra, 400604

Insurance claim no. Mot07458773 has been raised for my honda city mh03-be-7026.
I had done the repair activity at garage – top speed automobiles, thane.

Icici surveyor had verified the car before giving clearance to procced with repair activity.
The garage owner was in touch with icici surveyor and conveyed to me that i will get 100% refund on metallic parts + labour activity and 50% refund on fibre parts (Bumper+tail...
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R
Reena Rajat Verma
from Delhi, Delhi
Apr 28, 2018
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amount debited but not recharged

Hello
Myself reena. I have recharged my jio number through my bhim upi app. The amount is already been debited from my account but the recharge is not done.
The amount was 149 rupees
Date is 27 april 2018
Time is 11.54 pm
Reference number is[protected].
Kindy help me out and refund my money in my upi account.
I am also attaching the screenshot of that payment.
Regards
Reena...
+1 photos
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K
KSRP
from Delhi, Delhi
Apr 27, 2018
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two wheeler insurance 95% not reimbursed

Address: New Delhi, Delhi

Icici lombard general insurance co ltd

Most important/urgent action required.

Dear sir

Sub: icici lombard two wheeler dl-7tcs156- insurance-95% insurance claim not reimbursed-day light cheating from reputed insurance company

This is with reference to our two wheeler icici lombard insurance for honda activa 5-g in the name of k s r panicker, 103-b, pocket-c-1, mayur vihar, phase-3,...
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M
Mahesh Gutlapalli
from Mumbai, Maharashtra
Apr 20, 2018
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delay in cancellation of insurance

Fraud service by ICICI Lombard,

Though i have provided the Name mismatch form, Cancelled cheque, Passport and PAN as requested by the customer care, they still ask for revised forms interchanging passport to pan and pan to passport playing around without doing the actual closure.

They been beating around the bush for more than 2 months. hopeless service. Provided the screenshot below, they have both the PAN...
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V
Vishinkumar N Devnani
from Vasai-Virar, Maharashtra
Apr 19, 2018
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policy issued by miss guiden

Address: Mumbai City, Maharashtra, 400068

I am holding a health policy of icici lombard since 4 to five years, i was lot of complaint about the policy as last 2012 -13 when i have claimed about opd then also they have not provided the amount till date. But now in the month of march 2018 when i renewed the policy i have told them only you can issue the policy of instead of 5 lakhs to 4 lakhs whatever premium i will pay but remaining it should be same as per last years policy. But...
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K
Krishan Chhonkar
from Karnal, Haryana
Mar 28, 2018
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claim issue of car

Address: Karnal, Haryana, 132001

Respested sir

My general insurance policy no is 3001/mi[protected]/00/000
Name-sarita
Claim no-mot07442887

Karnal motors
Karnal
Haryana

My claim has been pending from 23rd march.

Car survey has been comleted already but till now car has been same condition.

They ask for justification and i give all the incident to them.

Please...
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J
Jegadeeswaran Balakrishnan
from Hyderabad, Telangana
Mar 28, 2018
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cancellation of health policy and delay in receiving refund

Address: 600064
Website: www.icicilombard.com

My policy 4128i/hp/87279366/01/000 was due for renewal and i tried to do the renewal on 31st jan18 for rs.11788, unable to do so then, i reached your call centre through toll free 1800 2666, the agent did the renewal but i was deducted rs.15597 and received a communication that, proposal id 4128i/hrw[protected]/04/000 was dispatched. Immediately i was told the amount and policy number 4128i/hrw[protected]/04/000 was not belong to me. He connected...
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R
Raghav119742
from Bengaluru, Karnataka
Mar 26, 2018
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motor policy - payment not received

Website: www.icicilombard.com/payment-new?POLICYID=Wd%2bUQe4gYs4ii7MagE1sxA%3d%3d&IPartnerId=LiTis%2fiijz

Description Type : Certificate of Insurance / Policy not received by the Insured
Complaint Description : Insurance premium paid to insurer through a payment link with proposal number W[protected] on 4th Sept 2017 - Link "https://www.icicilombard.com/payment-new?POLICYID=Wd%2bUQe4gYs4ii7MagE1sxA%3d%3...
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