[Resolved] Icici Lombard — Delay in settlement of reimbursement claims - Claim no.CL[protected] | |
Dear Sir/Madam, I (Proposer) have taken the health insurance policy (Policy no. 4128I/IHIN/91710667/03/000) for my younger brother (expired on 17.10.2020) from 2006 onwards and continued to renew till now. My brother got expired on 17.10.2020 due to cardiac arrest and COVID infection. I have submitted the reimbursement claim on 04.12.2020, received at your Hyd claim processing unit and acknowledgment on 11.12.2020. The query received stating the claim form has to be signed by person insured. How such query can be raised when the documents submitted at my end clearly evidences with reasons of death of my brother. This is painful to address such queries after being associated with ICICI Lombard from 2006 onwards. The claim is yet to be settled. Request your intervention and to expedite the settlement of claim lodged. Facing financial difficulties as I have to borrow from outside to settle the hospital bills. Thanking you in advance, D. Ramkrishna Rao ([protected]) Was this information helpful? | |
Aug 5, 2021 Complaint marked as Resolved ICICI Lombard customer support has been notified about the posted complaint. | |
 2 Comments | |
Comments
Dear Sir,
We write this with reference to your below concern,
We would like to inform you that your claim has been approved from our end for an amount of Rs 116625/-.
Please find below claim details for your ready reference.
Claimed amount: Rs 119491/-
Approved amount: Rs 116625/-
Dis-allowed amount: Rs 2866/-
Reason for dis-allowed: Deducted as Bills not available, Sanitizer, Face Mask, Cap Not Payable.
We look forward to serve you.
We write this with reference to your below concern,
We would like to inform you that your claim has been approved from our end for an amount of Rs 116625/-.
Please find below claim details for your ready reference.
Claimed amount: Rs 119491/-
Approved amount: Rs 116625/-
Dis-allowed amount: Rs 2866/-
Reason for dis-allowed: Deducted as Bills not available, Sanitizer, Face Mask, Cap Not Payable.
We look forward to serve you.
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ICICI Lombard House, Old Tata Press Building, Near Siddhivinayak Temple, 414, Veer Savarkar Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
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Apologies for the inconvenience caused. We have made a note of the details mentioned. We will check this from our end and get back to you with an update on the same
Regards,
ICICI Lombard General Insurance