Icici Lombard — fraud for not refunding inr 16526 the total amount against home policy number: 4013/w[protected]/00/000

Address:

Gautam Buddh Nagar, Uttar Pradesh

From: Ashish Kumar Singh6
Sent: Thursday, August 10, 2017 6:37 PM
To: '[protected]@icicilombard.com'
Cc: 'ashish kumar Singh'
Subject: RE: RE:ICICILom:[protected] Cancelation request for Home Policy Number: 4013/W[protected]/00/000 at icicilombard.com
Importance: High

Hi Team for doing a fraud.

On your trust I have somehow, wait for 10th August 2017 to get my return of total amount (i.e., 16526-/INR) .

Now, It seems you guys are not interested to payback my money. As discussed today with customer care guys. It is not possible to payback my money (i.e., Yahyah and Kalpesh, if their conveyed names are right which seems suspicious as per your deeds).

It is very frustrating and humiliating that because of your misbehaviors and misdeeds I am suffering a lot.

Because of your confirmation for not able to resolve the bank name issue and insurance closure confirmation. I had requested bank for booking another home insurance.

Which has created a great money crunch. As Allahabad bank has given me ultimatum for providing the insurance hard cope within a week.

Without any further discussion just I want my total money. Which I keep requesting from day first.

Note: I am not interested to continue this policy in any form as communicated several times.

Details:
Request:ICICILom:[protected] Cancelation request for Home Policy Number: 4013/W[protected]/00/000 at icicilombard.com

Thanks & Regards,
Ashish Kumar
Mob. No.:+91-[protected]

From: [protected]@icicilombard.com [mailto:[protected]@icicilombard.com]
Sent: Tuesday, August 01, 2017 10:06 AM
To: Ashish Kumar Singh6
Subject: RE:ICICILom:[protected] Cancelation request for Home Policy Number: 4013/W[protected]/00/000 at icicilombard.com

Dear Mr. Kumar,
Greetings of the day!
We acknowledge the receipt of your e-mail and look forward to serve you.
With reference to your e-mail regarding policy number 4013/W[protected]/00/000, we wish to inform you that we have already taken a note of your concern regarding cancellation on top priority and would revert to you by 08/10/2017.
Request your co-operation in the interim.
Your relationship with ICICI Lombard General insurance is greatly valued and we look forward to delivering the best of our services.
Thank you for writing to ICICI Lombard.
For any further assistance or clarification, please feel free to write back to us at [protected]@icicilombard.com or call us on our 24x7 Toll Free Helpline 1800 2666.
Warm Regards,
Ratender Roy (Customer Relationship Manager)
Customer Service Desk
ICICI Lombard GIC Ltd
You may visit our website
https://www.icicilombard.com/content/ilom-en/ServiceCouncil/SQindex.html for the Grievance Redressal procedure of the organization.
To enable us to service you faster and more efficiently, we request you to keep the mail subject line unchanged for all further correspondence with us by e-mail.

Thank you for your quick email reply without no action.

As discussed with your customer care (on 27th July 2017 itself). I should expect confirmation call regarding cancellation maximum to 29th July 2017. But as usual I didn’t. Which is not a big issue. Main conceren about the total money refunding of an amount 16526-/INR on quick basis.

As your customer care confirmed me that I would get my total amount (i.e., 16526-/INR) very soon.

Expecting your urgent help on same as somehow, I had adjusted this amount from my home load EMI.

Hope!, at this time, you will do this needful at priority and quick basis.

Thanks & Regards,
Ashish Kumar
Mob. No.:+91-[protected]

www.techmahindra.com

From: [protected]@icicilombard.com [mailto:[protected]@icicilombard.com]
Sent: Sunday, July 30, 2017 9:04 AM
To: Ashish Kumar Singh6
Subject: RE:ICICILom:[protected] Cancelation request for Home Policy Number: 4013/W[protected]/00/000 at icicilombard.com

Dear Mr. Kumar,
Greetings of the day!

With reference to your query regarding cancellation of policy no. 4013/W[protected]/00/000, we wish to inform you that we have taken note of your request under reference no.[protected] and our endeavor will be to address it within 10/08/2017.
Your relationship with ICICI Lombard General insurance is greatly valued and we look forward to delivering the best of our services.
Thank you for writing to ICICI Lombard.
For any further assistance or clarification, please feel free to write back to us at [protected]@icicilombard.com or call us on our 24x7 Toll Free Helpline 1800 2666.
Warm Regards,
Thigle Anuradha (Customer Relationship Manager)
Customer Service Desk
ICICI Lombard GIC Ltd.
To enable us to service you faster and more efficiently, we request you to keep the subject line unchanged for all further correspondence with us by e-mail.
You may visit our website
https://www.icicilombard.com/content/ilom-en/ServiceCouncil/SQindex.html
for the Grievance Redressal procedure of the organization.

From: Ashish Kumar Singh6
Sent: Thursday, July 27, 2017 5:21 PM
To: [protected]@icicilombard.com
Cc: 'ashish kumar Singh'
Subject: RE: Cancelation request for Home Policy Number: 4013/W[protected]/00/000 at icicilombard.com

Hi

It is very frustrating that you are not able to resolve a simple rectification issue in correspondence address and bank address issue. Which (i.e., rectification issue in correspondence address) has been raised long back on 09-July-2017.

As Allahabad bank is not accepting the insurance without full bank name and its address as shared in attached sanction letter.

Kindly cancel the policy as well as revert the whole paid amount ASAP (as soon as possible).
In todays discussed, you agreed for not able resolving the issue even after this much days past.

This time at least expecting your quick response on same.

PFA for more info.

Thanks & Regards,
Ashish Kumar
Mob. No.:+91-[protected]

www.techmahindra.com

From: ashish kumar Singh [mailto:[protected]@gmail.com]
Sent: Sunday, July 09, 2017 7:01 PM
To: [protected]@icicilombard.com
Cc: Ashish Kumar Singh6
Subject: Fwd: RE: Confirmation of your Home policy at icicilombard.com

[protected] Forwarded message[protected]
From: "Ashish Kumar Singh6"
Date: Jul 6, 2017 1:28 PM
Subject: RE: Confirmation of your Home policy at icicilombard.com
To: "[protected]@icicilombard.com"
Cc: "ashish kumar Singh"
Kindly rectify the corresponded address:-

ASHISH KUMAR, EMP. ID - 467786,
TECHMAHINDRA, A-20, SECTOR-60,
NOIDA, GAUTAM BUDH NAGAR, UTTAR PRADESH, 201301

Note: As per discussion, can update the risk pin code if required.

Resend the same so that I can have a look on same.


Thanks,
Ashish Kumar
[protected] Forwarded message[protected]
From: ICICI Lombard
Date: Tue, Jul 4, 2017 at 10:16 PM
Subject: Confirmation of your Home policy at icicilombard.com
To: [protected]@gmail.com

Dear ASHISH KUMAR,
We thank you for choosing www.icicilombard.com for your insurance needs.
Please find your Home Insurance Policy Certificate attached.
The attached soft copy is a valid document that can be used in place of a hard copy. As per our Go Green initiative we would request you to please use the soft copy in place of the hard copy.
The policy details are as follows:
Policy Number: 4013/W[protected]/00/000
Policy Start Date: 7/11/2017
Policy End Date: 7/10/2027
Premium Amount: 16526
Click here to logon to your account on www.icicilombard.com using your Registered Email ID and Password to view a valid soft copy of your policy.
To better familiarise yourself with your policy, kindly visit our FAQs section.
How do I make a claim?
Call our Toll Free Helpline on 1800 2666 to register your claim. We recommend you save this number in your mobile as well. For detailed instructions, click here.
How do I renew my policy?
Simply logon to ‘My Insurance Account’ to easily renew your policy.
For more details on your policy, please read the Policy Wordings carefully.
In case of any queries or assistance, please call us on our 24x7 Toll Free Helpline 1800 2666 or write to us at [protected]@icicilombard.com.
We look forward to seeing you again on our website.
Warm Regards,
Team icicilombard.com

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Corporate Address : ICICI Lombard General Insurance Company Limited ICICI Lombard House, 414, Veer Savarkar Marg, Near Siddhi Vinayak Temple, Prabhadevi, Mumbai - 400 025.

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Thanks & REgards
[protected]