[Resolved]  Icici Lombard — Health policy no-4128i/P-HSHA/[protected]/00/000

Through this mail, I want to highlight the fictitious debits imposed in my bank account for the health policy purchases from Icici Lombard.

In the month of August, I purchased health policy for myself and daughter and paid premium of 50596/-This premium has to be deducted in 3 monthly instalments of 17317/- per month in Oct-22, Nov-22 and Dec-22.

To my surprise on 3rd Oct and 4th Oct my account was debited three times instead of One EMI. I immediately lodged complaint to ICICI Lombard team and ICICI bank team on 3rd October but till date there has been no resolution. On further findings I came to know that ICICI bank has created 3 loan account for one health policy purchases instead of creating one loan account. Mention below:-

1. lCFCHD[protected]
2. lCFCHD[protected]
3. lCFCHD[protected]
This looks to me some fraud done by bank authorities and ICICI Lombard team where if there is no resolution in next 48 hours, I will force to lodge complaint in IRDA, consumer court and bank ombudsman.

Request support and help to resolve this matter.

Complaint SR Number

ICICI Lombard- [protected]
ICICI bank-SR[protected]
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Jan 4, 2023
Complaint marked as Resolved 
ICICI Lombard customer support has been notified about the posted complaint.
Verified Support
Nov 28, 2022
ICICI Lombard Customer Care's response
Dear Sir,
We have noted your concern. We will check this from our end and get back to you on it.
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