[Resolved] Icici Lombard — insurance fraud against my house loan without my information | |||
My loan account number is :lbkot[protected] Insurance policy number : 4080/ibhspll/[protected]/00/000, 4111/hsp/[protected]/00/000 Issue is both policy done on my housing loan without my information and premium got deducted 153902+ 24500 = 178402 and i raised the request to close these account and it got closed but the amount i got as refund is 120043 + 6150 =126193 but i have paid 178402 and i got 126193 where is the balance amount[protected] = 52209. I got loss of rupee 52209 as this insurance is done without my information. I did not get any documents as well on my loan got insured.1 Can any one help me to raise this concern on higher level. I did some google search and found that, this is common fraud done with customer from icici bank i[censored] are taking loan the will do insurance as well and the won't send you any document till you won't request. I found this fraud done with 200 farmers in rajasthan got information from some news channels and youtube videos. I don't know how many faced this issue or will face so before we have to raised this issue so these private bankers won't be able to cheat others. Can any one provide me higher authority contact details of icici. Regrds Rajneesh chittora [protected] Was this information helpful? | |||
Jul 10, 2018 Complaint marked as Resolved ICICI Lombard customer support has been notified about the posted complaint. Verified Support Jun 05, 2018 ICICI Lombard Customer Care's response Dear Rajneesh, Apologies for the inconvenience caused. We have made a note of the details mentioned. We will check this from our end and get back to you with an update on the same Regards, ICICI Lombard General Insurance Verified Support Jun 06, 2018 ICICI Lombard Customer Care's response Dear Sir, Thank you for contacting ICICI Lombard General Insurance Company Ltd. We are in receipt of your concerns and we shall respond to you shortly. In accordance to our continual focus and commitment to customer service, we trust we will address your concern(s) in a fair and equitable manner. We assure you best of our services. Verified Support Jun 08, 2018 ICICI Lombard Customer Care's response Dear Sir, We write this with reference to concern related refund of policy cancellation We wish to inform you that, policy has been booked as per proposal form signed by you. Further, we wish to inform you that full refund is not possible as policy cancellation request received after free lookup period. We assure you best of our services. | |||
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