[Resolved]  Icici Lombard — Motor car insurance claim reject

Motor insurance complaints(CLAIM NO- MOT[protected] policy no-3001/HI[protected]/00/000

I own Hyundi vehicle HR81B4023 nios which I bought for this last year in February..and mishap occur with my vehicle on 20th NOV 2022 at 8:30pm. which practically body damage and engin is absolutely same and working just the body got damaged..next just my vehicle handover to body shop with all reports after that guarantee cycle start with bank ICICI in examination all episode shared to agents with every single appropriate record and pictures where mishap happen yet after right around 30 days I got update from body shop that guarantee dismissed due not legitimized of accident and still no bank staff called or mailed my reason of rejection ..after getting all thing in right shape than likewise could anybody reject..I at any point demand you documented my grumbling for positive outcomes.

Now my fatter called surveyor MR.AJAY KUMAR ([protected]) AND their head ANKUR SHARMA and they denied that they will not help .After caling daily they are saying we will re-investigate the spot where accident happen for all drama seeing and listening today they are not picking any call and saying do whatever you want to do.

I live in village so every one knows about my accident and One car which is coming from behind that guy only help to come out from car ..and your staff mailed to showroom in that case also i am not aware ... how can forensic expert not justified the spot of accident it means if i gone die or heavy injuire on my body than only you will pass claim.

I want to take action on your Insvestigation officer Mr A.gupta [protected]( THIS GUYS WORDING AT TIME OF INVESTING ...SIR AAP THO BILKUL SAHI HAI KYU KUCH NAI HUA .

STILL I DINT GET ANY REJECTION LETTER OR CALL..

OWNER DETAILS:
YOGESH KUMAR YADAV
CAR- NIOS I10 CNG
VPO- BAGATHALA
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Feb 28, 2023
Complaint marked as Resolved 
ICICI Lombard customer support has been notified about the posted complaint.
Verified Support
Jan 08, 2023
ICICI Lombard Customer Care's response
Dear Yogesh,
We apologize for the inconvenience caused. Request you to share your policy and contact details. We will check this from our end and get back to you with an update.
Jan 10, 2023
Updated by yogesh2309
Today i received call from bank and they are not want to settle my claim they clearly denied my claim and dont want to open my case for re-investigate at ground level .simply they are saying accident not occurred at that location this is rejection reply i got. i live in village everyone knws and i have images of current location they can track my location also. one that day only from manesar my bumper repaired and i have payment slip and job card with timing and car is not old its 11 month old with company tied up insurance company.

Than how can they reject my claim i am saying i giving 100% correct information.

Request you please help in settle my claim i bought this car for daily updown from vill-bagthala(rewari to delhi airport daily ) work for airport ...i not able to sift in delhi because my Mom is not well so i have to be with my family for any emergency and my elder brother in other country.

Request you please help ..
Verified Support
Jan 28, 2023
ICICI Lombard Customer Care's response
Dear Sir, In connection to this we would like to inform you that we have noted your details from your concern on Twitter and raised the issue to the concerned team.
Complaint comments 

Comments

They rejected all the motor claim with the some orthodox types of reason they never investigate the case, ICICI Lombard's MD gives training to there team for fraud & reputed of maximum loans.. I'm also in faced the same against my car no HR51BU4719..

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