[Resolved] Icici Lombard — regarding clam of bike policy 3005 / tv[protected]/00/000 | |||
Sir, I would like to inform you under the above subject that i would like to forward this request for claim of the two-wheeler insurance policy 3005 / tv[protected]/00/000 i have with you. This article is actually for claim payment clarification purposes. My bike was stolen from my office parking on saturday, 28/09/2019, by talking to me on icici lombard 18002666 date for claim dated 30/09/2019 after that, your agent came to me and took the information of the incident and told the documents for the claim by him, after all the reports came, all the original documents as per the requirement report as submitted to your agent Original fir copy, 100 number pcr report, court untrack report, rto transfer papers Insurance policy documents Duly filled claim settlement form Copy of registration certificate of the vehicle Copy of driving license Original bike invoice, service book, service copy Insurance policy copy Original keys of the bike, No objection from (Noc) from hypothecator (Bank or two wheeler loan financier), in case vehicle purchase is financed. It has been more than one month since i submitted all these documents to your agent, after which we were told that within 90 days your clam will be settled in your account, sir, through this letter we want to tell you that it has been 97 days. Claim has not been received yet. According to the above article, we want to request you to please make a claim as soon as possible. Insurance policy documents Required details are below Name : hetram meena Claim number : mot09227366 Interaction id : [protected] Mail id : [protected]@gmail.com — — सादर सहित / with regards हेतराम मीना /hetram meena Jaipur rajasthan Contact no : [protected] Mail id [protected]@gmail.com Was this information helpful? | |||
Jan 15, 2020 Complaint marked as Resolved today my bike claim received done.thanks for support ICICI Lombard team & Consumer complaints platform.
Once again thank you
Hetram Meena ICICI Lombard customer support has been notified about the posted complaint. Verified Support Jan 07, 2020 ICICI Lombard Customer Care's response Dear Hetram Meena, Apologies for the inconvenience caused. We have made a note of the details mentioned. We will check this from our end and get back to you with an update on the same. Regards, ICICI Lombard General Insurance Verified Support Jan 08, 2020 ICICI Lombard Customer Care's response Dear Hetram Meena, We write this with reference to your below concern regarding claim MOT0******6, As per our telephonic conversation held today we would like to inform you that we are reviewing your claim with our senior claims official and we shall revert you maximum by January 14, 2020. We request your co-operation in the interim and look forward to serve you. Jan 13, 2020 Updated by Hetram Meena Reminder, R sir/Madam, I would like to inform you under the above subject that I would like to forward this request for claim of the Two-Wheeler Insurance Policy 3005 / TV[protected]/00/000 I have with you. This article is for claim payment clarification purposes. My bike was stolen from my office parking on Saturday, 28/09/2019, by talking to me on ICICI Lombard 18002666 Date for Claim dated 30/09/2019 After that, your agent came to me and took the information of the incident and told the documents for the claim by him, after all the reports came, all the original documents as per the requirement Report as submitted to your agent Original FIR copy, 100 number pcr report, Court untrack report, rto transfer papers Insurance policy documents Duly filled claim settlement form Copy of Registration certificate of the vehicle Copy of driving license Original bike invoice, service book, service copy Insurance Policy Copy Original keys of the bike, No Objection from (NOC) from Hypothecator (Bank or Two-Wheeler Loan Financier), in case vehicle purchase is financed. It has been more than one month 15 days since I submitted all these documents to your agent, after which we were told that within 90 days your clam will be settled in your account, Sir, through this letter we want to tell you that it has been 105 days. Claim has not been received yet. According to the above article, we want to request you to please make a claim as soon as possible. Claim Number: MOT09227366 Interaction ID: [protected] Required details are below Name : HETRAM MEENA Claim Number : MOT09227366 Interaction ID : [protected] MAIL ID : [protected]@GMAIL.COM Kindly treat the matter on parity and inform us status of the claim number (MOT[protected] and settle the amount as soon as possible.   Verified Support Jan 14, 2020 ICICI Lombard Customer Care's response Dear Sir, We write this with reference to your below concern, As per our telephonic conversation held today we would like to inform you that your claim has been approved from our end for the amount of Rs . 65, 472/- and you shall receive the same maximum within 3-4 working days. We request your co-operation in the interim and look forward to serve you. Further, you can co-ordinate with our claims official Mr Alok Mathur [protected] or write back to us for more details. We look forward to serve you. | |||
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