[Resolved]  ICICI Merchant Services — ECS debit inspite of Handover of EDC machine

Website:merchants.fiserv.com

Date of Incident: 31st August 2022 and every month
EDC Machine Serivce provider : ICICI MERCHANT SERVICES(FINSERV)
Merchant Name: KIDHOOD EDUCATIONAL SOCIETY
Merchant ID: [protected]

I have to write this complaint with deep pain. Mine is a small Preschool, we are suffering a lot with every penny of money and this ICICI Merchant even after closure of EDC machine and handover to them, every month from our Bank account ECS debit is happening for Rs.250 and on 31st August 2022 there is a ECS debit of 4425. Why?
Even after not using the machine, will they loot our money.
I request the respective authority of Consumer complaints to please look into this. For us every rupee matter. Neither there is a proper facility to cancel the ECS with ICICI Merchant.

Please get our amount refunded.

Our contact no.: [protected]// [protected]
Was this information helpful?
No (0)
Yes (0)
Oct 2, 2022
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Sep 01, 2022
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23622
    Pending
    2041
    Resolved
    14255
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information