[Resolved]  ICICI — money debited through upi but not received by jio

I had recharged my jio number through jio website using upi as a payment method for amount rs 149 and the recharge was facilated by [protected]@icici
But the recharge was not done and when i contacted jio customer care to my surprise they told that they have not received any such payment or recharge request. But i received a message that "your payment to [protected]@icici, for rs 149.00 is successful (Refid:[protected]" on[protected].
It has been three months still i haven't received my refund
Jio has asked me to contact the source of payment i. E. [protected]@icici
Thanks
Please extend your support in this regard
Please refund it as soon as possible
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Oct 23, 2017
Complaint marked as Resolved 
So in all after I posted the complaint here neither the company called or emailed me. There was no communication from their side. But luckily my money got refunded after a period of 4 months and 15 days So be patient it will be refunded as it got in my case
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